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Pissed of handicapped parker
  #1  
Old 03-09-2015, 10:37 PM
snugglegirl05 snugglegirl05 is offline
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Default Pissed of handicapped parker

One of my job duties as a porter for the parking company I work for is to issue parking violations at the surface lot I am responsible for cleaning on a daily basis. Parking violations for non payment or for an expired receipt. There is a pay machine located at the parking lot, and I have to pull a report from the pay machine indicating which parking spots are paid for and which parking spots have expired receipts.

I have to use a handheld machine and a handheld printer to input the information for the parking violations. The machine and the printer are located at the garage office at one of the parking garages my employer manages.

While I was logging into the machine, a female customer using a cane walks into the office. I was up front logging into the machine. She asks the front office staff if there is any more handicapped parking spots in the garage because the handicapped spots on the first level are full. Here is what happened.

front office employee: "The only handicapped parking spots we have are on the first level."
female customer: "Well those parking spots are full."
front office employee: "The handicapped parking spots are on a first come first serve basis."
female customer: "This is ridiculous. I cannot park because the handicapped spots are full. I have a reserved handicapped parking tag, and I need to park."
front office employee: "The handicapped parking spots are on a first come first serve basis."
female customer: "But those handicapped parking spots are full. I have a reserved handicapped parking tag, and I need to park."
front office employee: "Anyone having a handicapped parking tag can park in the handicapped spots. The customers parking in those spots have a handicapped parking tag just like you do."
female customer: "So are you telling me that the garage is overbooked?"
front office employee: "No. There are enough handicapped parking spots for the public. Those spots happen to be full right now."
female customer: "Then I will just have to complain somewhere else about this. This is ridiculous."

She leaves.

The other front office staff employee then says "Didn't she complain about the same thing last week?"

The response from the front office staff employee who dealt with the female customer...

"yes"

  #2  
Old 03-10-2015, 01:17 AM
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MoonCat MoonCat is offline
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So, she wants them to pull an additional handicapped parking spot out of where, exactly???

(Yes, yes, I know the answer, but we all know it doesn't really work that way!)

What did she want you to do? Kick those other customers out? Maybe she should get her ass in gear earlier in the day so she can get to the garage before those other people.
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  #3  
Old 03-10-2015, 03:10 AM
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Ironclad Alibi Ironclad Alibi is offline
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Was there some reason she couldn't park in a non-handicapped spot?
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  #4  
Old 03-10-2015, 04:52 AM
mathnerd mathnerd is offline
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Quote:
Quoth Ironclad Alibi View Post
Was there some reason she couldn't park in a non-handicapped spot?
Probably not the case with this particular person, but if she needs any mobility aids, regular spaces aren't likely to have enough space to get her out of the car. When my youngest son is having a wheelchair day, I absolutely must park in a handicapped spot with the access aisle on the side of the vehicle he's sitting on. If he's having a walker day, handicapped spaces with the access aisle on the wrong side are still large enough, and some regular spaces are large enough, but most aren't. If he's having a good day, and he's walking unassisted, then we can use regular spaces, but sometimes if I park too far away he "runs out of steps", and we suddenly find ourselves having a walker or wheelchair day.
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  #5  
Old 03-10-2015, 08:45 PM
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bhskittykatt bhskittykatt is offline
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We have this happen at work. We have more than we are legally required to, and on busy weekends they fill up (as does the rest of the lot) and someone inevitably comes to complain. And of course they're too cheap to accept our offers to valet their car.

I've also seen this at our charging station. One guest wanted me to track down the person who had parked their car their to charge it, because he needed to charge his car that very second and how dare someone else be using the station! They needed to move! If it was just a conventional car taking up the charging station parking spot then it would be legit, but the car there before him was also an electric car that was plugged in and using the station first. This guy got into a fit over that. Dude, other people do have electric cars...
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  #6  
Old 03-10-2015, 09:52 PM
raudf raudf is offline
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How is the paid parking lot any different from say, a store's parking lot? Short answer, it's not. It's all first come, first served. Just because you have a handicap tag/placard/plate, doesn't mean a rip in the space-time continuum is going to open up and place a spot just for you.
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  #7  
Old 03-11-2015, 02:38 PM
wolfie wolfie is offline
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By "reserved", do you mean she had a monthly parking pass, rather than being a "drop-in" paying by the day? If so, why can't they mark one of the handicapped spaces as being reserved for parking pass XXXX?
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  #8  
Old 03-12-2015, 01:59 AM
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Quote:
Quoth wolfie View Post
By "reserved", do you mean she had a monthly parking pass, rather than being a "drop-in" paying by the day? If so, why can't they mark one of the handicapped spaces as being reserved for parking pass XXXX?
Probably because there's always that off-chance that someone else who DOES need a disabled park pulls in, finds they're all full, discovers this one reserved spot and absolutely NEEDS to use it, before he then claims discrimination.
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  #9  
Old 03-12-2015, 09:18 PM
snugglegirl05 snugglegirl05 is offline
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Quote:
Quoth wolfie View Post
By "reserved", do you mean she had a monthly parking pass, rather than being a "drop-in" paying by the day? If so, why can't they mark one of the handicapped spaces as being reserved for parking pass XXXX?
I believe she had a handicapped parking pass, not a monthly parking pass.

That is the impression that the office staff got from her.

  #10  
Old 03-13-2015, 12:39 PM
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Sandiercy Sandiercy is offline
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Apparently she could park in a regular spot and come complain to you though.
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