Tweet
This week's been eventful, with what, three posts in this forum so far? This one takes the cake though, seeing as I can't even leave my own house without encountering something. Hopefully this will be the last so far.
Background: I was born in Arizona and moved to Georgia as a teen, so I never learned to use "Ma'am" and "Sir." I've been here for almost a decade, and for some reason, things like the following JUST started happening.
I had to call customer service for a club I'm in to cancel my subscription. It was easy enough (no wait time, no phone tree), until I got the snootiest woman I've ever encountered on the line.
Snooty woman: SW
Me:
Hubs: Hubs
SW: "Thanks for calling [business], how can I help you?"
Me: "Hi, I need to cancel my subscription."
SW: "Ma'am."
Me: (confused) "I'm sorry?"
SW: "You didn't say Ma'am."
I was stunned. I've met people in person who did this and it was irritating enough, but this was just unbelievable.
Me: "Could I speak to a supervisor?"
SW: "Ma'am."
Me: "Just let me speak to a supervisor."
SW: "If you use proper grammar, then yes, I will."
Hubs had been listening in (the phone I was using isn't loud but tends to project conversations a couple feet), and he took the phone from me. I could just picture her sitting at a desk with her beak two feet in the air.
Hubs: "Are you giving my wife problems?"
SW: "[something something] teach [something something] Ma'am."
Hubs: "Get your supervisor on the line right now, Ma'am, because you are out of line."
I assume she was satisfied with the sarcastic "Ma'am" because she got her supervisor. My subscription got canceled and a complaint was filed against her. According to the supervisor, she's like this a lot, and we got the feeling that they were looking for a good reason to can her.
Background: I was born in Arizona and moved to Georgia as a teen, so I never learned to use "Ma'am" and "Sir." I've been here for almost a decade, and for some reason, things like the following JUST started happening.
I had to call customer service for a club I'm in to cancel my subscription. It was easy enough (no wait time, no phone tree), until I got the snootiest woman I've ever encountered on the line.
Snooty woman: SW
Me:
Hubs: Hubs
SW: "Thanks for calling [business], how can I help you?"
Me: "Hi, I need to cancel my subscription."
SW: "Ma'am."
Me: (confused) "I'm sorry?"
SW: "You didn't say Ma'am."
I was stunned. I've met people in person who did this and it was irritating enough, but this was just unbelievable.
Me: "Could I speak to a supervisor?"
SW: "Ma'am."
Me: "Just let me speak to a supervisor."
SW: "If you use proper grammar, then yes, I will."
Hubs had been listening in (the phone I was using isn't loud but tends to project conversations a couple feet), and he took the phone from me. I could just picture her sitting at a desk with her beak two feet in the air.
Hubs: "Are you giving my wife problems?"
SW: "[something something] teach [something something] Ma'am."
Hubs: "Get your supervisor on the line right now, Ma'am, because you are out of line."
I assume she was satisfied with the sarcastic "Ma'am" because she got her supervisor. My subscription got canceled and a complaint was filed against her. According to the supervisor, she's like this a lot, and we got the feeling that they were looking for a good reason to can her.
Comment