So a question for our members who work in the hotel industry . . . .
I just got home from a professional conference at the beach. I go every year, and the conference is always held at this same hotel. I've been here many times, and the service is always good.
Wednesday night, I'm getting settled in my room. I'd just gotten home from dinner with some colleagues, and was surfing the net and the tube while winding down, so it was around 9pm or so. I start to hear this incessant banging sound. Honestly, it really sounded like doors slamming or dresser drawers slamming. It went on for about 40 minutes or so, and stopped. It was annoying, but since it wasn't really that late I didn't do anything about it.
Thursday, I note a well dressed couple going into the room. Couple were young, early 20's, and wife was very conservatively dressed (skirt below ankles, looked almost Mennonite).
Thursday night, same thing. I get home from dinner, am winding down surfing the net and the tube when the same banging starts up. It goes on for another 40 minutes or so, and stopped just in time for Game of Thrones (thank god, or I would have said something this time).
The dots connected and I'm pretty sure husband and wife were getting busy in the room as much wall banging also accompanied this.
So, do our hotel workers get many customer complaints about this kind of thing? How would you have resolved this if I had complained?
I just got home from a professional conference at the beach. I go every year, and the conference is always held at this same hotel. I've been here many times, and the service is always good.
Wednesday night, I'm getting settled in my room. I'd just gotten home from dinner with some colleagues, and was surfing the net and the tube while winding down, so it was around 9pm or so. I start to hear this incessant banging sound. Honestly, it really sounded like doors slamming or dresser drawers slamming. It went on for about 40 minutes or so, and stopped. It was annoying, but since it wasn't really that late I didn't do anything about it.
Thursday, I note a well dressed couple going into the room. Couple were young, early 20's, and wife was very conservatively dressed (skirt below ankles, looked almost Mennonite).
Thursday night, same thing. I get home from dinner, am winding down surfing the net and the tube when the same banging starts up. It goes on for another 40 minutes or so, and stopped just in time for Game of Thrones (thank god, or I would have said something this time).
The dots connected and I'm pretty sure husband and wife were getting busy in the room as much wall banging also accompanied this.
So, do our hotel workers get many customer complaints about this kind of thing? How would you have resolved this if I had complained?
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