People are so impatient and entitled these days!
A couple of weeks ago, my wife and I stayed at a hotel. The first room we were put in was...not great. There was a bit of garbage on the floor, the AC stopped working after about 10 minutes, the wooden table in the room had a small crack on it and when I went to call the front desk...phone did't work.
Frustrated but sane, I walked back down to the front desk, calmly explained my issues and the agent upgraded us to a nicer room at no additional charge without me having to ask for it and the rest of our stay went without issue. She actually thanked me for NOT blaming her for the problems.
It's just that, she's not housekeeping, or the AC technician or with the phone company. She's not the owner either so I had no reason to blame her for anything. The lack of logic in society these days really saddens me.
A couple of weeks ago, my wife and I stayed at a hotel. The first room we were put in was...not great. There was a bit of garbage on the floor, the AC stopped working after about 10 minutes, the wooden table in the room had a small crack on it and when I went to call the front desk...phone did't work.
Frustrated but sane, I walked back down to the front desk, calmly explained my issues and the agent upgraded us to a nicer room at no additional charge without me having to ask for it and the rest of our stay went without issue. She actually thanked me for NOT blaming her for the problems.
It's just that, she's not housekeeping, or the AC technician or with the phone company. She's not the owner either so I had no reason to blame her for anything. The lack of logic in society these days really saddens me.
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