Rude Icee lady

[RammsteinGirl]

I'm bored and it's 2 A.M. (damn being a night owl!), so I'm going to regale ya'll with a Sucky Customer story. Sorry about the crappy thread title.. I couldn't think of a better one.

Well.. I don't know if this lady was INTENTIONALLY sucky.. or just dumb and inconsiderate. I was working checkouts and a lady comes through my lane with her young daughter in the buggy. The girl was maybe around 4 or 5 years old and she had one of those red Icees in her hand.

You can guess what happens next.. the little girl proceeds to accidentally dump her Icee ALL over herself, the buggy and the damn floor. Well, the lady removes her daughter from the cart, pays for her purchase and says.. "Oh, sorry about that! Have a nice day!" and she WALKS OFF and leaves me to clean up her effing red, sticky mess all by myself!! And it was ALL over the floor.. all the way down my checkout, from the front to the end of the lane. And that shit stains horribly and is loaded with sugar so it's ultra-sticky.

I understand accidents happen with little kids. My problem was she just walked off without even attempting to help me clean it up. If my child had done that, I would have asked the cashier to hand me some paper towels and I would help clean everything up before I left. I guess some people are totally brain-dead when it comes to manners, personal responsibility and being considerate of others!

[Broomjockey]

Having just paid, and her having a now-sticky child, I could understand (almost kinda) not offering to clean.

What I do not understand is the complete lack of contrition in that apology. The profuseness of the apology should be corellative with the mess created. A mess like that should have gotten at LEAST a "Oh no! Oh! Oh God! I'm sorry! Oh geez! I'm sorry! Oh, this is awful! I'm so sorry!" That's an apology I could live with if I was a cashier then forced to clean it up.

[CancelMyService]

As an avid fan of the cherry flavored "slushies" as they're called around here, I mourn for the loss of so much frosty goodness

[RammsteinGirl]

Well.. I don't know.. maybe I would be a mean parent, but I would also make my child help clean up. Even if it was only a little bit. I wouldn't yell at the kid or anything, but I think it would be a great lesson to teach your kids responsibility.

Yeah.. she was laughing about it, actually. I guess she thought it was cute?

[Broomjockey]

Whoa whoa whoa. Hold the door, stop the presses. She laughed. WTF? *amends previous thoughts to include poor child losing the icee she managed to drink because of motion sickness in the car*

[RammsteinGirl]

Yeah, she was kind of giggling/smiling about it. Maybe out of embarassment? Not sure. I was mostly pissed that she just left me there with that mess without even a heartfelt apology. I guess she figured she's a customer, she's helping pay my paycheck so it's my job to clean it up.. dunno.

[Sableonblonde]

Any time I make a mess in a public place, no matter where I am, I always clean it up. I even spotlessly clean hotel rooms when I'm done using them, because I don't think it is the room attendants job to pick up my personal mess. They already have plenty to do with changing the sheets and replacing towels and glasses and stuff. My boyfriend makes fun of me all the time, especially when we go out to eat and I insist on making sure our table is wiped clean before we go. I have just never once thought that it was ANYONE else's job to clean up after me, and if I make a mess I take care of it myself. I think the world would be a much better place is everyone thought that way.

At work it happens at least several times a day that somebody tips their cup too far when taking their first drink, instead of just bending their head down a couple inches and utilizing the straw, and ends up spilling liquid all over the counter. I really don't care when it happens, but it is a little unsettling when somebody spills A LOT and then just walks away like nothing happened. I don't expect them to clean it up, but for crying out loud, don't make a huge mess all over my counter and then just walk away without apologizing or at least LOOKING apologetic. Once in awhile I will get the rare person who makes a little spill and then insists on wiping it up themselves; it always makes me misty eyed.

[justZu]

We get that at the ballpark, too. One of the stands we run has Icees and kids are always spilling them. Usually we don't even get an apology. The really entitlement-minded ones just shove the cups at us and want a refill:
"My Preeeeciouuussss spilled his widdle Icee, it was expensive I need a refill".

Then the rest of the day is people(understandably) irritated because their feet are sticking to the cement.





Customers really do suck.

[Auto]

Quoth justZu

Usually we don't even get an apology. The really entitlement-minded ones just shove the cups at us and want a refill:
"My Preeeeciouuussss spilled his widdle Icee, it was expensive I need a refill".

Do you give them a refill?

My policy would be no free replacement unless mom and dad help clean up and are properly contrite.

If not, mom and dad can just ante up for buy their kid a new one.

[Becks]

I am SHOCKED that the woman didn't demand another Icee.

When did I become so cynical?