Wrong cheque numbers
My job entails a lot of things, but they allr evolve around printing the cheques for my company. We're a management company for insurance funds, so we print a LOT of cheques in a day.
Well, I had a brainfart that lasted since July 18th, and will cause a lot of headaches for people down the road. We have this one customer that uses preprinted stock, and they are the ONLY one that refuses to sort their cheque stock in the right order for our printing setup. Namely, we need the lowest # cheque on the bottom of the stack, and they put it on the top, and so on.
Which means historically I've had to pull out every package and re-sort the whole thing into the right order. Not hard, but boring and time consuming.
Well, we recently switched to a new stock with this customer, to meet bank standards. Completely different layout. However, the stock is STILL in the wrong order.
However, when we switched over to the new stock, I had a brainfart and DIDN'T reorder the stock. And since this layout doesn't print the number on the cheque underneath the preprinted number (Which I used to use to catch this sort of thing) I didn't catch it until someone tried to void a cheque today. The number of the cheque was one thing, but the system said something totally different.
So hundreds of these cheques have gone out, meaning we'll need to track and post charts for each one in case they come back to be voided or cleared out of our system. Which will be a collossal pain, and eat up a huge amount of time.
And it's all my fault because for some reason I didn't do what I've been doing automatically for the last year and a half. ><
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