I heard simply, "Hi, how are you today? I would like to place an order to-go."
I think I was stunned into silence for a couple of seconds. As soon as I regained my senses, I continued the call:
Me: I'm doing well, thank you. What can I get for you today?
Nice Guy (NG): I would like xxxxx, please.
Me: *asks various order-related questions, and gets to the end of the call*
NG: Sounds great! And about how long will that be?
Me: About ten minutes. We're kind of packed tonight.
NG: Wow, really? Well, that's no problem at all. I will just wait a little bit and then come in. Thank you!
Me: Thank you!
NG: Bye.
Me: Bye.
*click*
It was as though this caller was heaven sent. No horrific mumbling, no hard to understand order (ie: I want the pancakes that aren't really pancakes, you know, they're made of potato bits), he just picked up the phone and acted like a human being.
Nice guy, you made my week!
I think I was stunned into silence for a couple of seconds. As soon as I regained my senses, I continued the call:
Me: I'm doing well, thank you. What can I get for you today?
Nice Guy (NG): I would like xxxxx, please.
Me: *asks various order-related questions, and gets to the end of the call*
NG: Sounds great! And about how long will that be?
Me: About ten minutes. We're kind of packed tonight.
NG: Wow, really? Well, that's no problem at all. I will just wait a little bit and then come in. Thank you!
Me: Thank you!
NG: Bye.
Me: Bye.
*click*
It was as though this caller was heaven sent. No horrific mumbling, no hard to understand order (ie: I want the pancakes that aren't really pancakes, you know, they're made of potato bits), he just picked up the phone and acted like a human being.
Nice guy, you made my week!
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