Hokay, I work at a Wal-Mart where we, like almost every other store have a shoes and shirt required rule for safety and hygenic reasons. Well this one chick who had her daughter w/her just didn't get it, prepare yourselves people her comes a pretty bad SC:
SC: Sucky customer or shoeless chick
sees woman and daughter w/ no shoes) Excuse me ma'am, I'm afraid that we have to ask you to put shoes on.
G: You must whwre shoes in the store.
SC: WHY???? I want to see a supervisor, you n----er, your peple don't tell my people what to do we tell you what to do.(G signals to CSM)
CSM: What's up?
remarakably composed): This lady is not wearing shoes and refuses to put any on.
CSM: Well, ma'am I'm afraid we require shoes in our store .
SC: You What?? That's outrageous!!! I wanna see a manager!!!!!(CSM pages manager)
M: What's going on?
SC: They're telling me I have to wear shoes in your store!!!
m: Well, that's the truth, you do have to wear shoes.
SC: You are discriminating against people who don't wear shoes!!!! I'm calling the media and my lawyer, and i am GOING INTO THE STORE!!!!!!!!!!
M: Not w/o shoes
ME: I'll get some clearance flip-flops for 'em (they're a buck a pair)
SC: Yeah, by, them you f---g child molestor.
M: You can't talk to our associates like that, you do it again and your gone(he didn't know about the racial epithet, neither did the CSM)
SC: YOU wouldn't dare throw me out!
M: You say anything like that again and you bet we will.(he gets paged for a shoplifter and scoots)
I hand the flip-flops to the CSM who gives them to the customer
Well, anyway, they did their shopping and ended up in at my register. as they are leaving they say these lovely parting words: SC: God's gonna kill you you f-g, there better not be no AIDS on these shoes I know all of your kind has AIDS, your mama should have aborted you!!!!!!
Well, after that delightful person i just wanted to cry, and the CSM, saw this and took over my register.(fortunatley the next customers were cool and said they'd sign a statement detailing what they heard and that they didn't blame me and thought I provided good service)
While I was recovering, the manager asked what they said to me, i told him and he immediatly banned the SC. She did come in again and was told she was banned and the reason. then this exchange
SC: There wre no other employees it's just that f-g's word against wine and I have kids!!!
M: Wrong, we have a statement signed by customers and security camera footage, if you do not leave right now I'll call the cops.
SC: This store is godless!!!! You all will pay at judgement day!!!!!!
M: Just Leave.
M:<nto walkie> call the cops
Well the cops show up and she is made to leave as she does so, i appear, back from lunch, she hurls a shoe(!) at me it misses and strikes a cop, who is now kinda mad, and says go or your under arrest. Well, SC doesn't go and instead hurls her other shoe(!) at me, and this one too strikes the cop.
End result: The lady and daughter wre arrested and banned and I was given a small raise for providing good customer service throughout the ordeal.
Oh, and you'l never guess what she bought, wait for it wait for it.. SHOES!!!!!