Boy, did I let these SC's have it. (long)

[BaristaTrav]

I used to work in the cruise industry and one of our busiest ports was New Orleans. Well I worked at said company during Katrina. You think there was patience and understanding from our customers? I have all too many stories just like these and worse, and I can't even recont them lest I end up chucking the computer monitor out the window for recalling the incredulty when I had to, like Kusangi, experience the absolute worst sociopathy of the American consumer first-hand. Some people are just in need of a slow, wicked death. And God help me, I've met a few.

[Nekojin]

For those people who haven't been keeping up on the figures, and don't know or understand the damage: The Witch Fire, indisputably the worst of the fires, has destroyed almost 200 thousand acres of land, and over 1000 homes.

There are other fires all down Southern California, mostly in San Diego and Los Angeles counties. Many of the fires are relatively small, with minor damage, but all told, there have been at least 35 discrete fires, with a total damage somewhere near a million acres, and between 3000 and 5000 houses destroyed.

[Kara]

These people represent why I harbor so much hatred towards humanity in general. Sorry you had to deal with them, Kus, your actions were fully acceptable. I'd have done the same (actually, I'd have been screaming at the woman who came in the store).

We dealt with this kind of BS when Katrina hit. We had employees who had lost their homes, stores that didn't even exist anymore, and of course, a devastated network in the affected area. But I'd get those calls about how ridiculous it was that we couldn't provide service because they were waiting for an important business call or how could we not have service in an outlying area from New Orleans that didn't take the full-force of the hurricane, and how much are we going to credit them for not having service while they were in the area providing disaster relief, and blah blah blah.

Meanwhile, I'm getting calls from people crying because they wanted to be able to hear a lost family member's voicemail greeting one last time or crying because their home, all their belongings, and their entire life have been taken from them and could we please give them more time to pay the bill (of course we did), and calls from store reps who, not having a store anymore, were still calling customer care to get new phones for customers who had lost theirs, and also from people crying tears of thanks that our engineering team was already working their asses off trying to get things back up and running so they had enough service to let their families know they were okay.

It was those people who kept me sane against all the pretentious assholes trying to take advantage of a situation that barely affected them directly.

[Nekojin]

I just received a call from a customer who lives in San Diego. He wanted to know the status on an order that he had placed a few weeks back. I happened to remember seeing a tracking slip with his name on it, and pulled the stack of tracking sheets out. While I was flipping through, looking for his, I made a comment on the fires, and especially the Witch Fire.

He told me that he lives about 1/4 mile from where the Witch Crick Fire (Witch Crick is what he says the area's called) started, and that he managed to save his house and outbuildings before evacuating.

His package left our building a week ago today - and it was delivered 40 minutes ago. He was, thankfully, quite understanding about the delivery delay.

[Tigress]

Quoth Kusanagi

People like that make me wish Saw was real.

Lime'd for freaking truth.

[Kusanagi]

Quoth Tigress

Lime'd for freaking truth.

"Hello, SC...I want to play a game..."

[Shironu-Akaineko]

Quoth Kusanagi

"Hello, SC...I want to play a game..."

Wait for Wednesday.
It will become real.
In a "chit chat" thread.

[derangedperson]

Hello, sucky customer. I want to play a game.

Throughout your dealings with customer service representatives, you have resorted to empty threats and intimidation to get the results you want, regardless of their legality or potential for the representative's termination. Some would call you a leech, an opportunist, a cheat. I call you a stain on the face of humanity...but I'm prepared to give you a chance to redeem yourself.

The device you are wearing is attached to your ears, your mouth, and your eyes. Although I know you'd like to save all three of these senses, the fact is that you can only save one. You will have sixty seconds to decide which is more important to you--your sight, your hearing, or your speech. If you cannot decide, the device will detonate, thus rendering your efforts all for naught.

Live or die, sucky customer--make your choice.

[Kusanagi]

I didn't post my version as I thought it would be too violent for the boards

[myswtghst]

Kus, I might have to agree with your coworker. That was pretty hot.

I will never, ever understand how people's brains can work like that. Major disaster? Not important if it inconveniences me. What a bunch of asshats.