Go Back   Customers Suck! > The Heart of the Site > Unsupportable > Tech help

Closed Thread
 
Thread Tools Display Modes

General Windows Questions
  #1  
Old 02-04-2008, 11:49 PM
wagegoth's Avatar
wagegoth wagegoth is offline
Turning trees into files
 
Join Date: Jul 2006
Location: Answering the phone on the Dock of the Bay
Posts: 3,663
Default General Windows Questions

I was gifted with a laptop. Yea!

Now the questions. It's a Dell, and was apparently purchased without the Windows XP disks. I want to reformat it to clear it out and load my own software. If I do, can I then register it under my name with Microsoft? Will Windows still work?

Help.

Thanks, everyone.
__________________
Labor boards have info on local laws for free
HR believes the first person in the door
Learn how to go over whackamole bosses' heads safely
Document everything
CS proves Dunning-Kruger effect

  #2  
Old 02-05-2008, 03:38 AM
Der Cute's Avatar
Der Cute Der Cute is offline
Humanoid
 
Join Date: Jul 2006
Posts: 1,254
Default

If you don't have the recovery disks, do you have your own operating system?

Has that OS been used/ is it being used currently on another computer?

What OS are you planning on using?

Cutenoob
__________________
In my heart, in my soul, I'm a woman for rock & roll.
She's as fast as slugs on barbituates.

  #3  
Old 02-05-2008, 05:18 AM
Mr. Rude's Avatar
Mr. Rude Mr. Rude is offline
Your mother was a hamster
 
Join Date: Jul 2006
Location: Victoria BC, Canada
Posts: 356
Default

First thing to do would be to DL the drivers specific to your rig & burn those off. Then, sniff around & find an install disk for your COA *cough.....torrent.....cough*

If you need help...PM me
__________________
"I reject your reality and substitute my own"....Adam Savage-Mythbuster

Must remember to stop using "brain of death" on slower morons.... I meant customers.

  #4  
Old 02-05-2008, 03:06 PM
sld72382's Avatar
sld72382 sld72382 is offline
Big blocks rule.
 
Join Date: Oct 2006
Posts: 703
Default

Call Dell and asks for the OS Reinstall CD and the "resource" (driver) CD. A lot cheaper than buying an OS off the shelf!

  #5  
Old 02-06-2008, 05:06 PM
Mr. Rager! Mr. Rager! is offline
Down from a daydream high
 
Join Date: Jul 2006
Posts: 250
Default

Burn the recovery disks yourself. It's not hard.

In the Dells that we sell, they've already partitioned the harddrive and labeled it "recovery" something or other. Make sure you're burning them on DVD+R disks.

A hell of a lot cheaper than going through dell.

More often than not anymore, computers are coming without the recovery disks.
__________________
When will the fantasy end? When will the heaven begin?

  #6  
Old 02-06-2008, 06:35 PM
wagegoth's Avatar
wagegoth wagegoth is offline
Turning trees into files
 
Join Date: Jul 2006
Location: Answering the phone on the Dock of the Bay
Posts: 3,663
Default

Thanks for all the help, everyone. It's great knowing I have reliable help online.

I did find out that I can purchase XP Home through my job for $64, so I'll do that anyway, just for backup. It's a reasonable price and then I'll have the disks in my name, on hand. Besides, the more Dell software crap I can peel off that laptop the better.

Thanks for the reminder, Mr. Rude. Having been through recovery hell, I will find the driver downloads first and burn them before reformatting. I have them for my desktop, but I hadn't thought to do that for this computer.

Fashion Lad, I'll look for the recovery partition and see what I can find. Here's hoping the drivers are there.
__________________
Labor boards have info on local laws for free
HR believes the first person in the door
Learn how to go over whackamole bosses' heads safely
Document everything
CS proves Dunning-Kruger effect

  #7  
Old 02-06-2008, 08:27 PM
Der Cute's Avatar
Der Cute Der Cute is offline
Humanoid
 
Join Date: Jul 2006
Posts: 1,254
Default

Just goto Dell.com and type in the service tag for Lappy...its on the bottom of the machine, and dl everything

Oh, it's nice you can get a discounted thing from work too! Can you get Office? Smart to have.

Cutenoob
__________________
In my heart, in my soul, I'm a woman for rock & roll.
She's as fast as slugs on barbituates.

  #8  
Old 02-07-2008, 12:12 AM
wagegoth's Avatar
wagegoth wagegoth is offline
Turning trees into files
 
Join Date: Jul 2006
Location: Answering the phone on the Dock of the Bay
Posts: 3,663
Default

Thanks, Cutenoob. That's going to make everything a lot easier.

I have Office 2003, and I can load it on up to 3 computers, so I'm set there.

Just need to get everything done. I still haven't hooked up my wireless router at home. It's been a month. It will get done.
__________________
Labor boards have info on local laws for free
HR believes the first person in the door
Learn how to go over whackamole bosses' heads safely
Document everything
CS proves Dunning-Kruger effect

  #9  
Old 02-07-2008, 12:51 AM
patiokitty's Avatar
patiokitty patiokitty is offline
HR Rep in Training
 
Join Date: Nov 2007
Location: 'X' marks the spot :D
Posts: 1,247
Default

I'd suggest calling Dell for assistance - they often have the OS on a separate, hidden partition and they need to walk you through accessing it in order to reformat. HP used to do the same thing...Acer does it now (as I found out with my 5 month old Acer).

Last edited by patiokitty; 02-07-2008 at 10:19 PM.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 06:31 AM.


vBulletin skins developed by: eXtremepixels
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.


| Home | Register | FAQ | Calendar | Today's Posts | Search | New Posts |