I'm not sure where to put this, so I will just stick it here. I went to Walgreens today and say an older lady throw a 2 yr old temper tantrum.
Let me start at the beginning here. I dropped off a prescription at 11am today for blood pressure meds. Around 4pm the computers went down. I called back around 5:30 and they were still down but mine was ready, has been since noon. Fast forward to about 6:30. I drive to Walgreens and decided to go in since there still down. When I got to the pharmacy there was a couple of people waiting, and this one older lady was not looking to happy. I walk up and give my info and she hands me my meds. I pulled out the bottles to check to make sure they were correct and next thing I know that older lady jumps out of her chair and rushes the counter and grabs my meds and fires them back at the pharmacist, just barely missing the back of this girls head, who is working the window.
She them screams that she wants her medicine now and why am I getting mine ahead of her. She starts stamping her foot (I kid you not!) while yelling that I am getting preferencial treatment. The older pharmacist asks her to leave and that he is calling the cops. He is trying to explain that mine has been ready since before the computers went down and with the computers down, there is no way to verify through her insurance. He goes on to tell her that she can pay full price or she can wait till the comp is back up. She is not listening.
Meanwhile, I'm just standing there in shock. I have never witnessed such a childish display. I finally come to my senses and say to the woman, "Maam, I put my prescription in at 11 am this morning and it was ready long before the computers went down. I don't appreciate you grabbing my BP meds and throwing them. I could press charges against you for assault. If you would have listened to the pharmacist here, he is trying to explain the wait and that it is out of there control. Now either sit your ass down over there and wait or go home."
About that time the police arrived and took over. I don't think that she heard a word of what I said cause she started screetching at the police about how Walgreens is playing favorites cause I'm younger. WTF!!!! She also said that she has never seen such rudeness and that she as a customer should never be treated like that. The police asked me what happened and I explained everything to him and all he could do was look at here like she had a horn growing out of her head.
They took her to jail, I'm not pressing charges against here, I just feel sorry for her to have to resort to a childish temper tantrum to get her way, which by the way, didn't work. But the Pharmacist is pushing charges (at least that is what I heard). I left and went to the gym and laughed about it the entire time.
Let me start at the beginning here. I dropped off a prescription at 11am today for blood pressure meds. Around 4pm the computers went down. I called back around 5:30 and they were still down but mine was ready, has been since noon. Fast forward to about 6:30. I drive to Walgreens and decided to go in since there still down. When I got to the pharmacy there was a couple of people waiting, and this one older lady was not looking to happy. I walk up and give my info and she hands me my meds. I pulled out the bottles to check to make sure they were correct and next thing I know that older lady jumps out of her chair and rushes the counter and grabs my meds and fires them back at the pharmacist, just barely missing the back of this girls head, who is working the window.
She them screams that she wants her medicine now and why am I getting mine ahead of her. She starts stamping her foot (I kid you not!) while yelling that I am getting preferencial treatment. The older pharmacist asks her to leave and that he is calling the cops. He is trying to explain that mine has been ready since before the computers went down and with the computers down, there is no way to verify through her insurance. He goes on to tell her that she can pay full price or she can wait till the comp is back up. She is not listening.
Meanwhile, I'm just standing there in shock. I have never witnessed such a childish display. I finally come to my senses and say to the woman, "Maam, I put my prescription in at 11 am this morning and it was ready long before the computers went down. I don't appreciate you grabbing my BP meds and throwing them. I could press charges against you for assault. If you would have listened to the pharmacist here, he is trying to explain the wait and that it is out of there control. Now either sit your ass down over there and wait or go home."
About that time the police arrived and took over. I don't think that she heard a word of what I said cause she started screetching at the police about how Walgreens is playing favorites cause I'm younger. WTF!!!! She also said that she has never seen such rudeness and that she as a customer should never be treated like that. The police asked me what happened and I explained everything to him and all he could do was look at here like she had a horn growing out of her head.
They took her to jail, I'm not pressing charges against here, I just feel sorry for her to have to resort to a childish temper tantrum to get her way, which by the way, didn't work. But the Pharmacist is pushing charges (at least that is what I heard). I left and went to the gym and laughed about it the entire time.
Comment