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  #11  
Old 07-18-2008, 07:58 AM
Jay 2K Winger's Avatar
Jay 2K Winger Jay 2K Winger is offline
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Quoth scroob View Post
I was irritated with this woman, but said nothing to her during the entire transaction. As she was leaving she announces "Have a great day to you too."
I had something like this happen to me once.

Now, if someone's talking on their cell phone when they come through my register, I usually just keep out of their conversation, only speaking up when I need input from them on something. Sometimes, however -- like in the incident I'm about to relate -- I won't say one word to them. Mostly because I can tell they're the sort who will snap "I'm TALKING, don't interrupt me!" or something like that.

So this woman comes up, yakking on her cell phone the entire time. I just help her unload her cart, ring her up, and when the total comes up, just catch her eye and point to the total. This entire time, she has also NOT SAID ONE WORD TO ME. She's barely even made eye contact. She's much too busy talking to whomever.

She pays me, and about that time, she finishes her call and hangs up. As she hands me the signed credit slip, she then looks at me and says, "You know, you're the rudest cashier I've ever had here? You didn't say one word to me the entire time."

She walks off, while the sheer irony of the situation nearly made my head explode.

  #12  
Old 07-18-2008, 04:17 PM
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scroob scroob is offline
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Quoth karma_gypsy View Post
I got the impression that this "lesson" was being done on a whim (kind of like, another cashier needed to know how to do a return, supervisor comes up and thinks, 'hey, while I'm teaching you, I'll teach everyone else!'). And thus, the lesson was done on the clock, with customers in the store and in line.
lol karma you are close, but it was even more of a whim than that. i was the only one with a customer, but he still wanted to teach me something about doing returns on the register, which was important because now i know something i did not know before.

Last edited by protege; 07-18-2008 at 05:48 PM. Reason: Quote tag :)

  #13  
Old 07-18-2008, 05:42 PM
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tollbaby tollbaby is offline
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Teaching you something new on a whim doesn't trump the fact that you had customers to serve. As a customer, I'd have been annoyed, but I wouldn't have been as rude about it as this woman was. Her comment would have prompted me to ask the supervisor to show me after she had been rung through and to apologize for keeping her waiting - you and your supervisor were in the wrong here as far as my 2ø are worth... and your attitude towards her throughout the transaction didn't help matters.

You needlessly kept a customer waiting for "important information" you could have gotten at any time, and then were rude to her on top of that. All she did was express her annoyance at *your* behavior.
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  #14  
Old 07-19-2008, 04:47 AM
Aislin Aislin is offline
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Join Date: Apr 2008
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Quoth Jay 2K Winger View Post
I had something like this happen to me once.

Now, if someone's talking on their cell phone when they come through my register, I usually just keep out of their conversation, only speaking up when I need input from them on something. Sometimes, however -- like in the incident I'm about to relate -- I won't say one word to them. Mostly because I can tell they're the sort who will snap "I'm TALKING, don't interrupt me!" or something like that.

So this woman comes up, yakking on her cell phone the entire time. I just help her unload her cart, ring her up, and when the total comes up, just catch her eye and point to the total. This entire time, she has also NOT SAID ONE WORD TO ME. She's barely even made eye contact. She's much too busy talking to whomever.

She pays me, and about that time, she finishes her call and hangs up. As she hands me the signed credit slip, she then looks at me and says, "You know, you're the rudest cashier I've ever had here? You didn't say one word to me the entire time."

She walks off, while the sheer irony of the situation nearly made my head explode.

I get this all the time! we have to ask for info on each customer - like what service they want, but no one hangs up the phone they act put out that you are talking to them but if you give them the form to fill out they act like you aren't serving them.

  #15  
Old 07-19-2008, 05:46 AM
Anriana Anriana is offline
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Quoth scroob View Post
So I turn around to listen to him speak, and this "woman" says "Talk and ring! Talk and ring!"
So her sex is in question because she said something rude?

/confused
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