Yes, it happened, I was an SC last week. I completely blew it at the supermarket. Completely and totally blew it.
The checkout lane was designated as an express lane that day. I never noticed the sign saying 15 items or less and, in my defense, it was a white piece of paper over the white lane number (The one with the light in it) so it wasn't exactly an inconspicuous sign. But I admit, I blew it. I piled the entire shopping cart (about 3/4 full) while she was ringing up the customer ahead of me. Then, she looked up, looked at me, and said, "This is the express lane, sir."
I froze.
I felt like I was wearing a dunce cap.
I felt like I was standing in my underwear in the checkout lane.
I felt like one of them. I was the moron that couldn't read the sign that said EXPRESS LANE 15 ITEMS OR LESS instead of being the person behind that putz.
I apologized profusely. There was nobody behind me, so she went ahead and rang me up anyways. I still offered to load it all back up in the cart and move down to the 'regular' lanes if she wanted me to. I felt like such an oaf!
As I was walking out, I was thinking, why did she wait until I had 3/4 of a cart worth of groceries up on the belt before mentioning to me that it was the express lane? Didn't she notice me loading stuff up on there for 2 minutes? Granted she was probably too involved with the customer she was serving to notice me, but still, you'd think one would notice the next customer is loading the belt, right?
I dunno. She was very understanding, and I was humble, but I couldn't help think that if I had been on the other side of the belt, I would have noticed long before the cart was unloaded, no?
-Joe
The checkout lane was designated as an express lane that day. I never noticed the sign saying 15 items or less and, in my defense, it was a white piece of paper over the white lane number (The one with the light in it) so it wasn't exactly an inconspicuous sign. But I admit, I blew it. I piled the entire shopping cart (about 3/4 full) while she was ringing up the customer ahead of me. Then, she looked up, looked at me, and said, "This is the express lane, sir."
I froze.
I felt like I was wearing a dunce cap.
I felt like I was standing in my underwear in the checkout lane.
I felt like one of them. I was the moron that couldn't read the sign that said EXPRESS LANE 15 ITEMS OR LESS instead of being the person behind that putz.
I apologized profusely. There was nobody behind me, so she went ahead and rang me up anyways. I still offered to load it all back up in the cart and move down to the 'regular' lanes if she wanted me to. I felt like such an oaf!
As I was walking out, I was thinking, why did she wait until I had 3/4 of a cart worth of groceries up on the belt before mentioning to me that it was the express lane? Didn't she notice me loading stuff up on there for 2 minutes? Granted she was probably too involved with the customer she was serving to notice me, but still, you'd think one would notice the next customer is loading the belt, right?
I dunno. She was very understanding, and I was humble, but I couldn't help think that if I had been on the other side of the belt, I would have noticed long before the cart was unloaded, no?
-Joe
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