In optics it gets quiet around Christmas. No-one buys glasses when a) they have presents to get and b) there's a recession on.
So, because it is quiet (for quiet read around 10 front-of-house staff standing around staring into space for the last hour) we are desperately grabbing our few customers in order to have something to do.
And boy did she give me something to do.
Strange woman= SW
SW: Hey, I could do with your help
Me: Of course!
SW: I'm thinking about buying some glasses for my friend.
Me: Oh, O.K, let me talk you through our prices and offers so that when he comes in you don't have to waste time. Or you could get a gift certificate...
SW: Oh, no, he won't be coming in.
SW: He's in a foreign country. I'll buy him the frames here and take them over with me.
Me: Well, you can certainly do that, but we ideally like to have the person here..
Me: Well, because getting glasses isn't simply a matter of choosing a frame. The frame you choose might not suit him, just for starters, and it may not be suitable for his prescription.
SW: What glasses would you buy for a friend of yours
Me *brain/mouth filter failure* I'd bring them in and buy the pair of their choice. But to be honest I'm more likely to buy them booze.
SW: If they weren't with you, what pair would you buy them?
Me: Well, my friends might not be like your friend. My friends are mostly of the punky and gothy persuasion, so I would probably get them something nice from the designer range. Like this
SW: No he wouldn't like that.
Seriously, it went on like this, with her giving me no idea of what this friend looked like etc. I cannot help you!
She came in three times in the end, nagging managers for offers and changing her stories.