Okay... finally something happened at work that did not make it through my anti-idiocy wall!
am I happy about being upset?
This man calls, two hours before we open, registers our party room, and makes an order for two beasts. Its for 12:00.
Calls back, I got him, and he changes one beast and adds another pizza. Score!
Fast forward to 11:55
. The party room is with Man, Woman
and three kids. I am taking a cheese beast to them.
You see, a beast is a 24 slice pizza, and a cheese is usually around six pounds of sweltering heat
sitting atop my used-gloved hands. Those gloves are meant to grab n drop, not hold for several minutes in one position.
Um.. its not 12. Its not 12? *turns to Man, who shakes his head, back to me,* Its not 12.
I'm sorry, we placed these in the oven so that each pizza will be here at 12 for you, when your guests arrive.
Well.. No one's here! We're still waiting and they're going to be here at12!!
Okay, if I could just set this down for you, I'll go grab someone to come and talk with you about i--
ITS NOT 12.
Could I just set this down where you'd like it?
Ugh.. right there.
...Idget, its now12:00, and this pizza is still steaming hot, and my arms are excessively warm.
I send Conan the co-worker to take the other one, while I tell Manager D what was said, and he let me know where he was if they needed him!
Conan takes the last pizza (12:01) and we wait. Nothing happens, but gosh.. its 12:15 when their other guests arrive. Late, and entirely their fault
. Not our's.
I am standing at the buffet, when the Man comes up.
Where is our waitress? Why didn't you come back and take our drink orders?
Sir, we don't have waitresses, and our manager explained that when you get your head count, to please let him know how many drinks you needed to charge you, and then you get your drinks from this fountain machine. *gestures beside him*
Well! HMPOH! Well, where is her?
If you'll please go arou--
And he walks off.
He must've been assy to the front folk, because they mentioned he was offended that:
-we didn't take the kid's drink orders.
-we didn't give them the cups when they first got here.
-we didn't tell them they had to pay drinks, too. (wtf)
-we were rude!
-we won't help them take the kids' drinks back.
Yeah, well. You're not suposed to be a prick. Talking to us like we're idiots, telling us what we're doing wrong, when all any of us tried to do was get you to talk to the manager, who at very first explained EVERYTHING to you. WELL in advance of your arrival.
I don't know what was up his butt. I remember they left a huge mess, were not sorry about it, and turned their noses at us when they walked by. Literally!
Oh yeah, a $70 something order, on time and hot (which stayed hot for a good half hour
), and no tip.