As a final shot, I asked them if they planned to put the files into a ZIP archive and send it as a package. The response, which I wish I could frame and hang over my desk, was, "We don't have a ZIP drive."
I chose not to disabuse them. They were more or less at the end of the tether by that point.
I used to have a ZIP drive. I had a disk that held all my porn.
Oh, and every time I read the title of this thread, I start humming DEVO....
^-.-^
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Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden