I was in the supermarket the other day and a lady in the line in front of me had a price issue. Usually the sales at this supermarket run Saturday to Friday but they have just changed it from Wednesday to Tuesday (who knows why but they had a BIG ASS SIGN at each of the entrances stating this fact).
Her grapes scan in at the non sale price and the cashier had to do a price check. The supermarket is being slammed so there are no runners to do the price check that very second and the manager calls over to the cashier to do the price check herself as the fruit section is right beside the checkouts.
The cashier tells the customer she will be back in 30 seconds and the lady starts yelling at her (the cashier just kept walking towards the grape stand ignoring the ladies rants) so she turns to me, don't ask me where I developed this six sense to get in line with problem customers but I stand there and raise my eyebrows at her with an unimpressed glare then roll my eyes. Rude I know, but don't involve me in your ranting if you don't want my opinion.
The cashier is gone less than 45 seconds and this woman is literally huffing and puffing and UGHing loudly then 'apologuising' to the line up behind her saying how incompetant the staff are here and how they should just believe her. The cashier explains that they missed a sale sign because the take down/put up days are new and gives her the grapes free in accordance with the scanning code of practice we have here in BC (if something scans wrong you get that item free up to $10) and you would think that made the woman happy. Oh no.
She starts shrieking at the cashier who is by now visibly flustered from the woman's blustering, the customer keeps saying "I NEED TO PAY FOR THEM I NEED TO PAYYYYY FOR THEM!!!!!!" and the front end manager comes over and tries to explain she is getting them for FREE and the transaction is over. The woman stands there refusing to budge still raising her voice and people are staring at this lady huff and puff.
The cashier loses her cool a bit and mutters under her breath "jesus she got them free what does she want blood?" the looks at me and tries to rally. I told her that I worked retail for 10 years and had my fair share of old dragons and try and cheer her up again. The customer behind me agreed and we laughed.
As I left I saw the grapefreak had dragged the front end manager over to the grape display and was laying into her.
On the walk home I profusely thanked God for helping me to get out of retail and NEVER go back. I do not miss those days at all.