BG: local library, we sell coffee. People pour their own cup, then pay at the desk 2 meters away from the coffeestand where we also help people with other things. Milk and sugar is kept in the personnel kitchen (avoiding theft, but also to keep the milk cool) - sometimes there are sugar cubes next to the coffee can, but mostly not. My coworker suffers from diabetes but wasn't at work when this happens.
OBC: Out of the blue customer
RC: regular customer: cool lady who often comes for a coffee while she reads our magazines
OBC: you're being discriminatory!
ME: (no idea yet what this is about, she's at the desk just telling me this...) Excuse me?
OBC: i can't have sugar!
ME: *still clueless she's talking about our coffee*: What seems to be the problem?
OBC: You should offer sweeteners with the coffee! there's only sugar there, not even milk! you're discriminating against diabetic people!
ME:*brain burp over!* Oh! i can get some for you, just hold on :-)
RC: (standing at coffee stand 2m away): could you bring the milk too please, you don't have to go two trips. *turning to OBC* they're always so sweet here, you can always askthem to bring something.
OBC: it's still discriminating! they should be there along the sugar!
RC: the sugar was there since it's a leftover from me yesterday (there were maybe 2 packaged lumps there)
ME: normally the sugar is kept in the back too, i'll just go get you that sweetener. *off i go, apparently she ranted against another CW too about it while paying her coffee*
OBC and RC drank their coffees as far away as possible :P
I hadn't even seen OBC before today in the library, not even sure she's in our client database. i'm suspecting she only came since it's starting to get known you can drink coffee here for half of the price of any cafe while you read a paper/magazine. i'm actually surprised she didn't demand a cookie with it like you get while in a cafe...