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Yelling, Screaming, and Not Listening Gets You Nowhere! |
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07-18-2006, 09:45 PM
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Preschool Teacher
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Join Date: Jul 2006
Location: College Station, Texas
Posts: 324
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Yelling, Screaming, and Not Listening Gets You Nowhere!
My friends and I had just finished leading a saturday night service at our church. Thinks did NOT go well that night. I am one of the guitarists and thgings especially did not go well for me. One of my strings broke while we were playing, our pastor couldn't make it so one of us had to pull a sermon out of our butts, and various other things. So we were very glad when it wa over and we got to go to Taco Cabana for dinner.
We walk in and hear this big ugly guy yelling about something (he was whining too much to really understand  ) and the manager was taking it like a champ. He was someone I guess you would call a nerd: short, goofy-looking kid with thick glasses, and he just stood there: "yes, sir. I'm sorry, sir." And every time he tried to fix things the idiot customer just cut him off and kept right on yelling so the manager just decides to help the next person. Still the guy is screaming. I'm not very tall myself, and as a girl I guess I'm supposed to be "intimidated" by big men, but I take Karate; let him do something to me and see what happens. After the night I've had I am in no mood. I politely step in front of him saying "'scuse me, dude. I think your turn is over." And order my food. The big guy just kinda watches me with his mouth open. After I finish my order and get my food I say very loudly, "Thank you for the great service!" And walk on. The idiot customer is just fed up and leaves. The manager thanked me. I was glad I could help after the crazy night I'd had!
I just hate it when customers would rather fuss, yell and moan instead of getting the help the say they want!
__________________
~*~"If your gift is that of serving others, serve them well. If you are a teacher, do a good job of teaching." -Romans 12:7~*~
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07-18-2006, 09:57 PM
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Member of the T-Plush Fan Club
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Join Date: Jul 2006
Location: adding to the male harem
Posts: 9,726
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Good for you!!!!!!!!!!!!!!! 
Some people complain for the sake of complaining, not necessarily to get the issue resolved. At least, I think so.
__________________
Unseen but seeing
'oh dear, now they're masquerading as sane.' - KiaKat
There isn't enough interpretive dance in the workplace these days. - Irv
I wish I could hate you to death.. - Unkie KhirasHY
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07-18-2006, 11:52 PM
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Preschool Teacher
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Join Date: Jul 2006
Location: College Station, Texas
Posts: 324
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I agree. I think it's some weird personality thing where they just want to be right for once . . . 
__________________
~*~"If your gift is that of serving others, serve them well. If you are a teacher, do a good job of teaching." -Romans 12:7~*~
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07-19-2006, 09:29 AM
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Bagger
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Join Date: Jul 2006
Location: 20 minutes in the future
Posts: 732
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Quote:
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Quoth BeckySunshine
Good for you!!!!!!!!!!!!!!!
Some people complain for the sake of complaining, not necessarily to get the issue resolved. At least, I think so. |
Some people, knowing that staff can't answer back, also use as a form of cheap therapy "I got shouted at by the boss, therefore I'm going to find a reason to shout at you". I've even had people tell me on other forums that first line staff "get paid to take that sort of s***"! 
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Lady, people aren't chocolates. D'you know what they are mostly? Bastards. Bastard-coated bastards with bastard filling. Dr Cox - Scrubs
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07-19-2006, 02:37 PM
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Snake Handler
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Join Date: Jul 2006
Location: South Carolina
Posts: 4,823
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Kerrisan, you rock. You're probably the first person this dickhead has every had stand up to him.
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07-19-2006, 06:09 PM
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Cashier
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Join Date: Jul 2006
Location: Glen Burnie, MD
Posts: 33
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Yay for you! I've always wanted to do that to an SC, or have someone save me when that happens. Good job, have a cookie!
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Love is admiration without envy, familiarity without contempt, and chocolate without asking.
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07-20-2006, 03:29 PM
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The Evil Bastard
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Join Date: Jul 2006
Posts: 2,473
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__________________
 I AM the evil bastard!
A+ Certified IT Technician 
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07-20-2006, 03:31 PM
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T. pallidum - the wee rascal !
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Join Date: Jul 2006
Location: Running to catch up...
Posts: 831
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Nice one, kerrisan ! I like your choice of words, as well.
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A person who is nice to you, but not nice to the waiter is not a nice person
- Dave Barry
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07-20-2006, 04:45 PM
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Your mother was a hamster
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Join Date: Jul 2006
Location: Victoria BC, Canada
Posts: 356
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BTW, what was he complaining about? Not enough cheese on his taco? lol
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"I reject your reality and substitute my own"....Adam Savage-Mythbuster
Must remember to stop using "brain of death" on slower morons.... I meant customers.
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07-20-2006, 07:02 PM
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Preschool Teacher
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Join Date: Jul 2006
Location: College Station, Texas
Posts: 324
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I don't even know what he was complaining about! You know the teacher voice from the Peanuts cartoons? That's kinda what he sounded like. All I know is he just wanted to yell and keep other hungry customers from getting their food! 
And thank you all for your compliments, but it was really no big deal. The guy was a jerk and he needed somebody to tell him that!!!
__________________
~*~"If your gift is that of serving others, serve them well. If you are a teacher, do a good job of teaching." -Romans 12:7~*~
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