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I'm two blocks from you. How can you keep screwing that up?
  #1  
Old 02-17-2012, 11:05 PM
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An Haddock An Haddock is offline
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Default I'm two blocks from you. How can you keep screwing that up?

I moved about a year ago to an apartment above a store on Main Street that runs along the course of three towns.


Now, if you know anything about South Jersey, the entire area is fucked up with regards to town lines, zip codes, and municipalities. And don't even try GPS.

For example: my best friend lives in, let's say, West Equestria. He works in Equestria. His zip code, however, is the one that Ponyville uses. But for municipal purposes (taxes, water bill, etc.) his chunk of city belongs to Equestria.

See what I mean?


I live in Canterlot. Canterlot is a town in Trottingham Township. Trottingham has its own municipal hall (which is 1 block away from me, technically located in Canterlot) There are a couple of small sections that also fall under Trottingham Township, but I digress. You see, you problem is that Trottingham Township and Equestria use the SAME zip code. And I live on the main street that runs right up the center of them.


Here's the problem:

When I order pizza, especially from a larger place like Dominos, they ALWAYS deliver it to the same street address I have but in Equestria.

When I order online I always put in the special instructions: deliver to CANTERLOT NOT Equestria!

When I call an order in, I literally tell the guy three times, every time, make sure the driver goes to CANTERLOT, NOT Equestria!

And yet, I'd say 2 out of 3 times, they ignore me and go to Equestria anyway. Then the guy inevitably calls me with his cell phone to find out why I'm not answering my door. Then I have to tell him to drive back to my address and then my pizza is 30 minutes old and lukewarm.




Now there's about 2 - 3 drivers there who know me and know to bring it directly to my apartment. But out of the dozen or more they have, the odds are still that they'll go to the wrong address first.

And what pisses me off even more... not that they're not listening to my instructions, it's that I am literally 2 blocks from their store. If my left knee cap wasn't in multiple pieces and my 40 year old legs didn't look like they belonged to a 60 year old I would walk down there myself. They could bring my stuff over, collect an easy $2 - $3 tip (I delivered myself for a few years, so I try to be a little generous with pizza guys) and the whole trip would take them 3 MINUTES. Shit, THEY could walk it down if they wanted to.



I literally DO NOT. KNOW. WHAT. IT. TAKES. to get them to listen to me.

Every time I call an order in I'm going to have to grill the guy on the phone to make sure he lets the driver know where to go. I'm going to have to repeat myself five fucking times to make sure they got it.


I don't want to be a dickhead customer, but it seems I have no choice. I'm screwed because of our state's crappy layout and half-assed municipal piece-mail. But even when I go out of my way to tell someone where to go - which is a faster trip for them, mind you - they DON'T LISTEN.
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  #2  
Old 02-17-2012, 11:30 PM
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I don't suppose you have a place that's almost the same address as you that you could use for the delivery that doesn't have a double in Equestria. You might try that.

^-.-^
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  #3  
Old 02-17-2012, 11:39 PM
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Merriweather Merriweather is offline
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Perhaps when you order, ask to speak to a manager? Apologize for sounding like the proverbial SC, explain you've had it delivered wrong so many times and unfortunately, will not accept more lukewarm pizzas due to them simply not listening to you, and ask him to please do whatever it takes to have the delivery go to the right place the first time, or else you'll have no choice but to refuse to pay, send it back, and call corporate. But of course, you're sure it won't come do that, cause you know he'll fix the problem.
All in the sweetest possible voice, LOL.

You might also try grilling the delivery guy when they call/deliver late, to find out if they're not reading their tickets properly, or if the info isn't being passed on to them.
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Old 02-17-2012, 11:45 PM
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An Haddock An Haddock is offline
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Quote:
Quoth Andara Bledin View Post
I don't suppose you have a place that's almost the same address as you that you could use for the delivery that doesn't have a double in Equestria. You might try that.

^-.-^


Not really. Part of the problem is that you need to go behind the row of stores to get to the steps that go up to our second floor. There's no access to it from the Main Street.

Actually, I guess I could hobble down the steps and give them the address of the Liquor store on the corner near us. But it's the principle of the thing, you know?
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Old 02-18-2012, 12:46 AM
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Could you maybe place the order online and make that part of the special instructions? In all caps and bold?
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  #6  
Old 02-18-2012, 02:10 AM
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Have you tried telling that that it's literally close enough to walk to from their store? Maybe that will make a little light go on in their heads.
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  #7  
Old 02-18-2012, 03:16 AM
TheSHAD0W TheSHAD0W is offline
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I can tell you what to do. Instead of having the delivery guy take the now lukewarm pizza to you, have him bring it back to the store, and make yourself a sandwich instead.

Then order another pizza the next day. If the same thing happens, repeat the above procedure.

Eventually management will catch on.

  #8  
Old 02-18-2012, 03:52 AM
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I agree with what Merriweather stated about speaking to the manager. Take it a step further in a positive direction though. Let the mgr know that you love their pizzas (true, no?) but the zip mix up is causing issues. A few drivers from there know the right direction to deliver to you, so is it safe to ask when they are working so you can order it on their shift in hopes of having the more knowledegable drivers deliver it? That may be a security issue but worth asking.

The thing that strikes me as odd is that your initial statement about mixed up areas is possible, but why wouldn't the drivers know about these types of mix-ups from working there for who knows how long? They must have too many drivers there for all of them to constantly miss your residence.

  #9  
Old 02-18-2012, 05:48 PM
wolfie wolfie is offline
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Quote:
Quoth An Haddock View Post
For example: my best friend lives in, let's say, West Equestria. He works in Equestria. His zip code, however, is the one that Ponyville uses. But for municipal purposes (taxes, water bill, etc.) his chunk of city belongs to Equestria.

See what I mean?


I live in Canterlot. Canterlot is a town in Trottingham Township. Trottingham has its own municipal hall (which is 1 block away from me, technically located in Canterlot) There are a couple of small sections that also fall under Trottingham Township, but I digress. You see, you problem is that Trottingham Township and Equestria use the SAME zip code. And I live on the main street that runs right up the center of them.
Sounds like both whoever laid out the towns, and the people at the pizza place, are a couple of horse's asses.

  #10  
Old 02-18-2012, 06:23 PM
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An Haddock An Haddock is offline
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Quote:
Quoth ohsobitter View Post
Could you maybe place the order online and make that part of the special instructions? In all caps and bold?


I did.


The driver didn't bother to read the special instructions. I said "We are in EQUESTRIA not Ponyville". And when I pointed it out he admitted that he didn't read the special delivery instructions.
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