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What do you do with the piss you take? |
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02-22-2012, 05:01 PM
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Just some guy
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Join Date: Jul 2006
Location: Yorkshire
Posts: 11,620
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What do you do with the piss you take?
Scary question, mostly because of the answer.
We had a return to our quality control team of a couple of haircare products. A private buying group had purchased them and said she'd only just got around to using them and she wanted crediting on them and a specific chocolate product as recompense.
Okay. Let's have a look. On a whim I checked her account. It's Feb 2012, right? Her one and only purchase was ... August 2010. Seventeen months ago. It was also dramatically below minimum. It's on an invoice so old the number has been re-used, and we have a a hundred thousand invoices to use before it rolls over.
I'm leaving notes and letting tomorrow's person send her a polite letter along the lines of 'piss off'.
Rapscallion
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Last edited by Rapscallion; 02-22-2012 at 07:24 PM.
Reason: Sodding idiot I am ~R
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02-22-2012, 05:17 PM
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Pune Massacreeist
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Join Date: Nov 2008
Location: Salsa Lake City, UT, USA
Posts: 4,364
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Let's Make The Water Turn Black.
You need a little love from your Mothers.
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The great truths are only sold in halves, as no one will swallow them whole.
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02-22-2012, 06:38 PM
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Chairman of the Board
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Join Date: Aug 2011
Location: Bookholm
Posts: 2,010
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Given what shows up on this site at times, I was a little worried about your title, LOL.
"Only just got around to buying them" and the receipt number has been re-used? Would be interesting to find out how she thought she could get away with that.
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02-22-2012, 07:23 PM
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Just some guy
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Join Date: Jul 2006
Location: Yorkshire
Posts: 11,620
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Gah - my bad. Only just got around to using them. Sorry - my bad - will amend first post.
Rapscallion
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02-22-2012, 08:02 PM
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Front End Supervisor
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Join Date: Nov 2010
Posts: 198
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You reuse invoice numbers? That doesn't sound like that good of an idea...
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02-22-2012, 08:23 PM
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Just some guy
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Join Date: Jul 2006
Location: Yorkshire
Posts: 11,620
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Takes us fifteen months or so, at our current rate, and our notification of damaged etc goods is stated as a week. We let the latter slide more often than not, and I've seen two months in times gone past, but seventeen?
The stuff's archived electronically, but it's archived so we have to ask IT to dig it out.
Rapscallion
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02-23-2012, 08:42 AM
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Puncher ... of Tickets!
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Join Date: Aug 2011
Location: 13A, Moonbase Beaver.
Posts: 885
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Haircare products & the like actually carry "expiry dates" nowadays too, or at least suggested time scales between purchase & disposal. Sounds like someone just bought too much stuff & forgot about these until now!
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That definitely calls for a query about the relationship between arboreal regions and ursine defecation habits. - Wolfie
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02-23-2012, 09:16 AM
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Front End Supervisor
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Join Date: Jun 2011
Posts: 157
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Unbelievable. Without wishing to hijack your thread, Rapscallion, I had a customer call me up wanting a free replacement part. He ordered his tap six years ago. Only four years out of warranty!
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There is another organism on this planet that follows the same pattern. Do you know what it is? A virus. Human beings are a disease, a cancer of this planet.
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02-23-2012, 02:07 PM
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Dances with Hot Peppers
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Join Date: Dec 2007
Posts: 10,287
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that's because return-periods are open to debate doncha know?
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