I was at my store last night working - the staff already knows that I'll be coming in to take over and they're incredibly pleased with the fact that I have no problem pitching in and actually working. Even last night we managed to get a lot done in terms of cleaning, proper prep, and keeping up with the customers. Key word there is 'we' because I worked right along side of the two staff members with me, something they had not expected because the current manager tends not to do that.
I think I may have pinpointed WHY the staff is 'lazy' - the staff tends to echo the manager in terms of work performance. I'm a very hands-on type of manager and will gladly pitch in to make things easier on everybody else, and I believe in sharing the work load. The current manager is of the idea that managers don't have to actually get their hands dirty and pitch in with the rest of the work - while this might work in a different sort of workplace it is definitely not the Way of the Sub.
I am not afraid to admit when I don't know something - heck, I haven't even been with the company for two weeks yet! And my willingness to ask questions of my staff (who've all been with the company longer than I have) has already made many of them totally impressed with me. I'm not walking in with the attitude of being better than they are as the only thing I have over them is that I'm crazy enough to take over the store and that I have previous management experience. And apparently I'm a natural leader.
I have the weekend off so that means I'll be going through more of the online training stuff and printing out useful training aids. I work in my store again on Monday and then I'm back over at the head office store to do more management training. I have a feeling that by the end of the month I'll be at my store full-time doing the management duties
I've also found out a few perks that the owner of this particular set of franchises offers, one of which is the use of the company car if necessary. Another is that they have a deal in place with one of the local cellphone companies to get a good rate on a plan that covers smartphones - I have a dumbphone at the moment but I will be upgrading soon enough under the work deal to an HTC or something similar. Then there is the fact that I can also get a Costco membership through the company too. Oh, and not to mention that as management I will also get a bit of a uniform allowance - if I buy pants for work I will get reimbursed at least part of what I paid, if not all. The shirts, aprons, hats, and hairnets are supplied and most staff gets two of each except for the hats and have to pay for extras if they want them - I don't. In fact all I have to do is run upstairs to the office at the head office location and tell them what I want and they'll hand it over - the manager always has to look presentable LOL
Honestly, I'm still in shock at how this is all going for me. I just completed my BA (and didn't get accepted into the Faculty of Education thanks to bs on the part of department admin - I will be trying again next year though or I will go for my masters in History) and I didn't really know what I was going to do. All I knew is that I needed a job...I had even applied for chicken catching! But this job is a good fit and it feels amazing to be appreciated for what I can actually do. Sure, slinging sandwiches is not a 'glorious' job but I was never after anything glorious or really high-paying - I just wanted to be productive
I've done the high-paid job thing and it played holy havoc on my body and mental state due to stress...so much more stress involved than managing a sub shop, let me tell you!