A woman comes up with a WIC produce voucher, maximum value $6.00. She also has three fairly large bags of cherries...already I can see where this is going.
She does have a store card, but even on sale the voucher will probably only cover one bag. I still haven't been trained on WIC transactions that exceed a voucher limit (I know they can be pushed through, just not sure how and I'd rather not try to guess these things).
I weigh the first bag, it comes up at 4-something. The second bag triggers an over-limit error. Before I can explain anything else, she starts removing cherries from that bag and putting them into the first one (I now can't void either of them because the weights don't match) and takes back the one that I could have scanned properly.
Eventually it gets sorted out (after voiding the entire first transaction and ten minutes of trying to explain things) and they get all 3 bags.
She does have a store card, but even on sale the voucher will probably only cover one bag. I still haven't been trained on WIC transactions that exceed a voucher limit (I know they can be pushed through, just not sure how and I'd rather not try to guess these things).
I weigh the first bag, it comes up at 4-something. The second bag triggers an over-limit error. Before I can explain anything else, she starts removing cherries from that bag and putting them into the first one (I now can't void either of them because the weights don't match) and takes back the one that I could have scanned properly.
Eventually it gets sorted out (after voiding the entire first transaction and ten minutes of trying to explain things) and they get all 3 bags.
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