My lunch plans for today got cancelled at the last minute and not wanting to cook I drove over to the local Golden Arch. The parking lot was packed and the drive thru wasn't much better.
I was impressed. They were getting through the line quickly. And the staff was on their A game!
When it's busy I pretty much just expect them to toss the food through the open window and give me the bare minimum of customer service. Holy crap! Both employees that I dealt with was smiling and seemed genuinely happy. The young man that was handing out the food, double checked that I had a good grip on my drink before letting go. I was just pleasantly surprised and considering my day they don't know it but they made my day much better. So thank you guys!
I was impressed. They were getting through the line quickly. And the staff was on their A game!
When it's busy I pretty much just expect them to toss the food through the open window and give me the bare minimum of customer service. Holy crap! Both employees that I dealt with was smiling and seemed genuinely happy. The young man that was handing out the food, double checked that I had a good grip on my drink before letting go. I was just pleasantly surprised and considering my day they don't know it but they made my day much better. So thank you guys!
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