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Well thanks I really needed to know that.
So I approach a customer looking at cameras. I do the usual greeting and ask if he needs any help. He starts talking about a camera he got a couple years ago that he almost never got to use. I never really got the exact reason but it involved the story of how him and his girlfriend were fighting. She slapped him and the cops were called, he didn’t want to press charges but his nose was bleeding so the cops did press charges. Despite the judge giving them an order to stay apart they stayed together and never did the paperwork to be allowed to be together so he eventually went to prison for a couple years. And then he left without buying anything from me.
Me to Manager: I need your after customer booze.
Manager: I don’t have any
Me: bullshit.
Oh my god, I know I’m getting paid by the hour but this ridiculous.
So I’m in a sale with a woman who’s rather indecisive, it’s going ok. Then she runs into an old friend and starts talking, and talking, and talking. Twenty- thirty minutes later after I’ve helped some other customers she’s finally done and I spend another twenty to thirty minutes finally selling her a computer she then stops at the register when I’ve punched everything in and made the tech ticket and all she has to do is pay and it’s done she decides to have second thoughts and me and my manager spend ten minutes talking her into the computer. JUST MAKE UP YOUR MIND, oh god she’s being indecisive again. GAAAAAAAAAAAAAAAAAAh. So that was an hour I want back.
Ok buddy wait your turn.
Ok I know I took a while with that last customer but it was broken up so to anyone watching it would have looked like I was only with her for 20 minutes. Honestly 20 minutes for selling a computer is not uncommon, it’s about the average time. When I took a second to breathe near the woman this other guy jumps in out of nowhere with a smug look on his face,
“Hi I need to buy two Asus laptops.”
“I’m sorry but I’m currently helping a customer already,”
“and you’re still with the same customer?”
“yes, I’ll help you as soon as I can”
Mentioned him to my manager later,
“that guy in the white shirt?”
“yeah”
“oh he was an asshole, he came up to me and said he wanted two laptops but only ahd a couple minutes, and I told him it wasn’t going to happen because it takes longer than that and he stormed out.”
Yes, yes it does.
“I need ink”
“what brand of printer do you take?”
“does it matter?”
WITH TWO DIFFERENT PEOPLE.
I’d love to introduce you to my sister, because she’s a woman, and she’s smarter than you
I’m helping one guy and he’s telling me the computer has to be simple to use because it’s for his wife and she’s a woman. Yup it has to be simple because she’s a woman. I really don’t need to say anything more than that do I?
Seriously Dude, wow.
I’m helping the previous guy and before I finish this guy who’s been waiting a little, but not long, all of a sudden puts his hand up and starts walking up and down the aisle saying loudly “hello I’d like to buy a laptop, I just want to buy a laptop, can anyone help me” sorry my coworker’s on break and there’s only two of us because of budget. (if you want us to have a higher budget, then buy the extended warranty)
Um what? How the hell would I know?
I show lady our legal will kit, it’s a Canadian one. She wants to know if it’s good in south America. My exact response was that that’s a land mine I’m not willing to step on.
Douchebag extraordinaire
Ok there is a special version of office for university and college students that has all 7 programs and only costs 99 bucks, the equivalent regular version is 668. The thing is you have to have an email with a university or college to be able to install it.
This guy’s wife goes to Athabasca University and it’s online only using Moogle. She does not have an Athabaska University email address as they don’t get one. So he’s asking about alternatives and stuff and every time I try to explain something about how it works or other possibilities he interrupts and talks over us int he most condescending voice possible. Then turns around and talks about how teh research he did online requires him to contact athabaska. For example at one point he asked what a logon was (term mentioned on the box) I start to explain what that usually is (the first half of an email) and he interrupts me again getting upset because Athabasca doesn’t work that way. Hey dude it’s not fault she’s not going to a real university.
Finally he harummphed off to douchebag land. Then later while helping someone else he comes back and starts asking me more questions, I answered them quickly but told him I was with someone else and walked off. Later I saw him talking to my manager asking questions again and then he came back a fourth time IN THE SAME DAY and finally buys it. One of the things I suggested is unopened 30 day return policy buy it and call them and if you can’t use it return it. I don’t know what he expected us to know that he didn’t. I have not memorized everything in the universe. I was ready to say: look dude I’m trying to help you, drop the attitude or I can go help someone else.
So I approach a customer looking at cameras. I do the usual greeting and ask if he needs any help. He starts talking about a camera he got a couple years ago that he almost never got to use. I never really got the exact reason but it involved the story of how him and his girlfriend were fighting. She slapped him and the cops were called, he didn’t want to press charges but his nose was bleeding so the cops did press charges. Despite the judge giving them an order to stay apart they stayed together and never did the paperwork to be allowed to be together so he eventually went to prison for a couple years. And then he left without buying anything from me.
Me to Manager: I need your after customer booze.
Manager: I don’t have any
Me: bullshit.
Oh my god, I know I’m getting paid by the hour but this ridiculous.
So I’m in a sale with a woman who’s rather indecisive, it’s going ok. Then she runs into an old friend and starts talking, and talking, and talking. Twenty- thirty minutes later after I’ve helped some other customers she’s finally done and I spend another twenty to thirty minutes finally selling her a computer she then stops at the register when I’ve punched everything in and made the tech ticket and all she has to do is pay and it’s done she decides to have second thoughts and me and my manager spend ten minutes talking her into the computer. JUST MAKE UP YOUR MIND, oh god she’s being indecisive again. GAAAAAAAAAAAAAAAAAAh. So that was an hour I want back.
Ok buddy wait your turn.
Ok I know I took a while with that last customer but it was broken up so to anyone watching it would have looked like I was only with her for 20 minutes. Honestly 20 minutes for selling a computer is not uncommon, it’s about the average time. When I took a second to breathe near the woman this other guy jumps in out of nowhere with a smug look on his face,
“Hi I need to buy two Asus laptops.”
“I’m sorry but I’m currently helping a customer already,”
“and you’re still with the same customer?”
“yes, I’ll help you as soon as I can”
Mentioned him to my manager later,
“that guy in the white shirt?”
“yeah”
“oh he was an asshole, he came up to me and said he wanted two laptops but only ahd a couple minutes, and I told him it wasn’t going to happen because it takes longer than that and he stormed out.”
Yes, yes it does.
“I need ink”
“what brand of printer do you take?”
“does it matter?”
WITH TWO DIFFERENT PEOPLE.
I’d love to introduce you to my sister, because she’s a woman, and she’s smarter than you
I’m helping one guy and he’s telling me the computer has to be simple to use because it’s for his wife and she’s a woman. Yup it has to be simple because she’s a woman. I really don’t need to say anything more than that do I?
Seriously Dude, wow.
I’m helping the previous guy and before I finish this guy who’s been waiting a little, but not long, all of a sudden puts his hand up and starts walking up and down the aisle saying loudly “hello I’d like to buy a laptop, I just want to buy a laptop, can anyone help me” sorry my coworker’s on break and there’s only two of us because of budget. (if you want us to have a higher budget, then buy the extended warranty)
Um what? How the hell would I know?
I show lady our legal will kit, it’s a Canadian one. She wants to know if it’s good in south America. My exact response was that that’s a land mine I’m not willing to step on.
Douchebag extraordinaire
Ok there is a special version of office for university and college students that has all 7 programs and only costs 99 bucks, the equivalent regular version is 668. The thing is you have to have an email with a university or college to be able to install it.
This guy’s wife goes to Athabasca University and it’s online only using Moogle. She does not have an Athabaska University email address as they don’t get one. So he’s asking about alternatives and stuff and every time I try to explain something about how it works or other possibilities he interrupts and talks over us int he most condescending voice possible. Then turns around and talks about how teh research he did online requires him to contact athabaska. For example at one point he asked what a logon was (term mentioned on the box) I start to explain what that usually is (the first half of an email) and he interrupts me again getting upset because Athabasca doesn’t work that way. Hey dude it’s not fault she’s not going to a real university.
Finally he harummphed off to douchebag land. Then later while helping someone else he comes back and starts asking me more questions, I answered them quickly but told him I was with someone else and walked off. Later I saw him talking to my manager asking questions again and then he came back a fourth time IN THE SAME DAY and finally buys it. One of the things I suggested is unopened 30 day return policy buy it and call them and if you can’t use it return it. I don’t know what he expected us to know that he didn’t. I have not memorized everything in the universe. I was ready to say: look dude I’m trying to help you, drop the attitude or I can go help someone else.
668?
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