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In the casino where I work, we have a 30 table poker room. In front of said poker room is a podium that houses the supervisor in charge of seating the tables and two cashier to sell chips. Yesterday, I worked a full shift (and then some) as one of said cashiers.
Anyone who plays poker knows there are different kinds of Texas Holdem that have to do with how bets are placed and if there is a limit on bets or not.
The players:
Me: Tired (working a later shift than normal) and too tall to work my whole shift bent over
P: Awesome room manager who is actually at the podium as the supervisor is on break
K: Fellow cashier working the podium
SEW: Stupid Entitlement Whore. Yes, he was both.
SOD: Some other dude who doesn't actually speak in this story
SEW has put his name on our 3-6 Limit list. We currently only have one table of that game running as there aren't quite enough players to have 2 tables. By this point, he has been on the list for 5 minutes. He is 4th on the list.
P: (on loudspeaker) SOD your 3-6 Limit seat is now available
30 seconds later:
SEW: There's an open seat on the 3-6 table, I'm taking it.
P: I'm sorry SEW but I just called SOD for that seat.
SEW: Well I'm here and he's not!
P: We give all players 10 minutes to claim their spot. And even if he doesn't show, there are two other players before you on the list. You have to wait your turn.
SEW: But I don't want to!!! I'm here NOW and they aren't!
P: Right, but they've all been on the list from 15 to 45 minutes. It's very likely they went to play other games or get something to eat. That's why we give 10 minutes and offer a text alert!
Before SEW can say another word, SOD turns up for his seat, hands still damp from being in the bathroom 50 feet away.
At this point I went on my break. While I was gone SEW finally got his seat. He played for a couple of hours then came back out with his tray of chips (much smaller than what he started with.
)
Me: If you're cashing out you have to go to the cage. But I can color you up if you'd like.
SEW: No. You sold me the chips, you cash me out.
K:
Sir, we are not allowed to do any cash-outs here. You have to go to the cage.
(Worth noting, the cage is maybe 30-40 feet away)
SEW: But I don't want to so you'll do it here.
Me:
No I will not. It is a gaming violation to cash you out anywhere but the cage.
SEW: What's a gaming violation?
Me: (Note this is the ONLY response about gaming regulations we are authorized to give) <Casino> is licensed by the state of Ohio to provide table games and slots and is required to adhere to all local, federal, and state regulations.
SEW: What's that mean?
At this point I am just done. Luckily P has had it with this guy and is not nearly as mad as I am.
P: Sir, it's illegal for her to cash you out anywhere but the cage and if she were to do so, I would fire her on the spot.
(P is NOT my boss, he can't fire me, and he knows I would never knowingly do anything that could cost me my $550 license).
SEW: Well, you could have just told me I needed to go to the cage! *Stomps off*
I seriously almost went after him to strangle him. But P wouldn't let me out of the podium, bless his heart.
Anyone who plays poker knows there are different kinds of Texas Holdem that have to do with how bets are placed and if there is a limit on bets or not.
The players:
Me: Tired (working a later shift than normal) and too tall to work my whole shift bent over
P: Awesome room manager who is actually at the podium as the supervisor is on break
K: Fellow cashier working the podium
SEW: Stupid Entitlement Whore. Yes, he was both.
SOD: Some other dude who doesn't actually speak in this story
SEW has put his name on our 3-6 Limit list. We currently only have one table of that game running as there aren't quite enough players to have 2 tables. By this point, he has been on the list for 5 minutes. He is 4th on the list.
P: (on loudspeaker) SOD your 3-6 Limit seat is now available
30 seconds later:
SEW: There's an open seat on the 3-6 table, I'm taking it.
P: I'm sorry SEW but I just called SOD for that seat.
SEW: Well I'm here and he's not!
P: We give all players 10 minutes to claim their spot. And even if he doesn't show, there are two other players before you on the list. You have to wait your turn.
SEW: But I don't want to!!! I'm here NOW and they aren't!
P: Right, but they've all been on the list from 15 to 45 minutes. It's very likely they went to play other games or get something to eat. That's why we give 10 minutes and offer a text alert!
Before SEW can say another word, SOD turns up for his seat, hands still damp from being in the bathroom 50 feet away.
At this point I went on my break. While I was gone SEW finally got his seat. He played for a couple of hours then came back out with his tray of chips (much smaller than what he started with.
)Me: If you're cashing out you have to go to the cage. But I can color you up if you'd like.
SEW: No. You sold me the chips, you cash me out.
K:
Sir, we are not allowed to do any cash-outs here. You have to go to the cage.(Worth noting, the cage is maybe 30-40 feet away)
SEW: But I don't want to so you'll do it here.
Me:
No I will not. It is a gaming violation to cash you out anywhere but the cage.SEW: What's a gaming violation?
Me: (Note this is the ONLY response about gaming regulations we are authorized to give) <Casino> is licensed by the state of Ohio to provide table games and slots and is required to adhere to all local, federal, and state regulations.
SEW: What's that mean?
At this point I am just done. Luckily P has had it with this guy and is not nearly as mad as I am.
P: Sir, it's illegal for her to cash you out anywhere but the cage and if she were to do so, I would fire her on the spot.
(P is NOT my boss, he can't fire me, and he knows I would never knowingly do anything that could cost me my $550 license).SEW: Well, you could have just told me I needed to go to the cage! *Stomps off*
I seriously almost went after him to strangle him. But P wouldn't let me out of the podium, bless his heart.
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