I was wandering around the Bay's flagship store when I came upon the Nespresso stand.
Me:
BL: bewildered lady
SPM: sample man
SC: sucky lady
Nespresso OOPS #1!
I saw a line of customers. It didn't click to me that they were lining up to BUY stuff, rather than sample coffee.
Me: Do we have to BUY samples now?
BL: Huh?
Me: Well, you're lining up, so I thought...
BL: This is the STORE. Samples are over there (points to her right, where the tastings were being held)
Nespresso OOPS #2!
I headed over to the tasting bar, where a crowd was already there. I waited patiently until it was my turn:
Me: Which of the samples are the sweet ones (I heard the word "sweet" somewhere in SPM's conversation with another customer)
SPM: (bewildered look) They're all espressoes.
Nespresso SUCK!
Now we get to the piece de resistance. SC is standing to my left when this is happening.
Me: OK, which ones have the nutty flavor then?
He showed me which one, and I ordered it.
SPM: Cream and sugar?
Me: Yes, please.
He hands me two packages, one for the sugar and one for the stirrer. This is important.
1 minute later...
Me: Do you have any low-calorie sweetener instead?
SPM: Sure! (switches sugar for Sweet-N-Low)
SC: (watching me tear the package open and pouring it into coffee) You mean we have to put the sugar in OURSELVES?!?!?
Me: Yes.
Me (thinking): Of course we do, Ms. SC. It's to spare you the headache of hiring a lawyer if the sugar is poured wrong.
Me:
BL: bewildered lady
SPM: sample man
SC: sucky lady
Nespresso OOPS #1!
I saw a line of customers. It didn't click to me that they were lining up to BUY stuff, rather than sample coffee.
Me: Do we have to BUY samples now?
BL: Huh?
Me: Well, you're lining up, so I thought...
BL: This is the STORE. Samples are over there (points to her right, where the tastings were being held)
Nespresso OOPS #2!
I headed over to the tasting bar, where a crowd was already there. I waited patiently until it was my turn:
Me: Which of the samples are the sweet ones (I heard the word "sweet" somewhere in SPM's conversation with another customer)
SPM: (bewildered look) They're all espressoes.
Nespresso SUCK!
Now we get to the piece de resistance. SC is standing to my left when this is happening.
Me: OK, which ones have the nutty flavor then?
He showed me which one, and I ordered it.
SPM: Cream and sugar?
Me: Yes, please.
He hands me two packages, one for the sugar and one for the stirrer. This is important.
1 minute later...
Me: Do you have any low-calorie sweetener instead?
SPM: Sure! (switches sugar for Sweet-N-Low)
SC: (watching me tear the package open and pouring it into coffee) You mean we have to put the sugar in OURSELVES?!?!?
Me: Yes.
Me (thinking): Of course we do, Ms. SC. It's to spare you the headache of hiring a lawyer if the sugar is poured wrong.
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