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Guy walks into our garage looking for his truck, but we don't have anything that matches it nor anything from the address it was towed from.
We ask him if he called "Other Guys Towing" yet, as it's possible they have it, the address in question doesn't have an exclusive towing contract with us and simply rotate their calls when they have an illegally parked car, we get the 1st call, they get the 2nd, we get no. 3, they get no. 4 and so on and so forth....
He says he hasn't, so we decide to be nice and call them up, since we know the number for Other Guys Towing by heart, since people sometimes *okay, ALL THE TIME* come to use when their car gets towed assuming we towed it since we're a bit better-known and do more lots, when in reality the other guys did.
Well, here's how that lovely little phone call went
-Other Guys Towing
-Hi, this is Argabarga from Friendly Neighborhood Towing, do you currently have a black pickup, possibly towed from Main Street Apartments?
-Eh, hold on a second, I'll look...... *rustling papers* *rustling papers* ... wait, Why the hell are YOU calling me?
-Well, we have a customer here looking for his truck, and I think you may have it
-Then have him call us! *CLICK*
And that was it, they hung up on us....
We hit the redial button and just handed the phone to the customer, and within 3 seconds, they told him that yes, they had it.....
Even the guy who got towed was shocked at how dickish and petty it was... yeah, we're your competition, but, dude, what's with the 3 year old attitude?
In retrospect it's maybe not so surprising, over the last 4 years or so, we've "taken" a dozen lots from them, in that property owners have decided their performance in towing has been subpar and have signed new contracts with us.
Way to just prove why you're losing em guys.
We ask him if he called "Other Guys Towing" yet, as it's possible they have it, the address in question doesn't have an exclusive towing contract with us and simply rotate their calls when they have an illegally parked car, we get the 1st call, they get the 2nd, we get no. 3, they get no. 4 and so on and so forth....
He says he hasn't, so we decide to be nice and call them up, since we know the number for Other Guys Towing by heart, since people sometimes *okay, ALL THE TIME* come to use when their car gets towed assuming we towed it since we're a bit better-known and do more lots, when in reality the other guys did.
Well, here's how that lovely little phone call went
-Other Guys Towing
-Hi, this is Argabarga from Friendly Neighborhood Towing, do you currently have a black pickup, possibly towed from Main Street Apartments?
-Eh, hold on a second, I'll look...... *rustling papers* *rustling papers* ... wait, Why the hell are YOU calling me?
-Well, we have a customer here looking for his truck, and I think you may have it
-Then have him call us! *CLICK*
And that was it, they hung up on us....
We hit the redial button and just handed the phone to the customer, and within 3 seconds, they told him that yes, they had it.....
Even the guy who got towed was shocked at how dickish and petty it was... yeah, we're your competition, but, dude, what's with the 3 year old attitude?
In retrospect it's maybe not so surprising, over the last 4 years or so, we've "taken" a dozen lots from them, in that property owners have decided their performance in towing has been subpar and have signed new contracts with us.
Way to just prove why you're losing em guys.
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