Wow, got a witch with a capital W today. I remember saying in work chat that P likes to try and catch flies with vinegar. He doesn't take well to this tactic being used on him.
Let's observe.
Me: [business]
Woman: Hi! I tried to rent a boat on your webpage, but it didn't work.
Me: That's because there is no way to do that on our website without us. What
boat were you looking at?
I would know. I made the website. It'd be a bad idea to let the customers book themselves... especially when it gets to the 'must-have' dates, like 4th of july. I could hear it now: "But I booked it on your website!" "So did 10 other people ma'am.)
Woman: [fishing boat] and [giant boat.]
Me: Okay, let me just make sure it's available. (checks calendars) Yes, it is. So what time were you looking to get it?
Woman: Well, the [fishing boat] at 7AM, and the [giant boat] at... 6:30.
Me: Oh, we don't open unti-
Woman: But this is for the fishing tournament.
Me: Well we still aren't opening-
Woman: But you always open early for our tournament! You've done it for six years!
Me: I've been here for three years and I don't recall opening early.
Woman: You've never been here at 6?
Me: No. We tried for a few tournaments, but we found there wasn't enough traffic to ju-
Woman: Is this [business name]?
Me: Yes, we're [business name].
Woman: And you aren't opening early?
Me: No, J said we won't o-
Woman: Get me your manager! Or the owner!
I love how they think this will change things. Usually the owners both enjoy digging their heels in on this sort of issue.
Me: Alright, the manager is on the other line, and the owner is outside. I'm gonna put you on hold while I track him down.
I get P, one of the business owners.
The rest of this conversation is simulated, based on what I heard from P.
P: This is P.
Woman: Is this [marina]?
P: Yes, this is [marina.]
Woman: Are you sure this is [marina]?
P: Yes, this is [marina.]
Hence the title.
Woman: Why is this girl saying you won't open early? You've always opened early, for the last six years!
I'm assuming she didn't use more nasty words, of course.
P: We didn't own this business six years ago, but for the previous years, we may have come in early.
Woman: You have to come in early!
P: No, we don't.
Woman: Well, we're responsible for over 30 launches!
Launches are $5, and the fishing tournament crowd takes glee in stiffing us this $5 anyway.
P: And we usually have you guys pay ahead of time, and you're free to pay on your way out.
Woman: Maybe we should just go somewhere else!
P: Maybe you should. That sounds like a great idea.
Let's observe.
Me: [business]
Woman: Hi! I tried to rent a boat on your webpage, but it didn't work.
Me: That's because there is no way to do that on our website without us. What
boat were you looking at?
I would know. I made the website. It'd be a bad idea to let the customers book themselves... especially when it gets to the 'must-have' dates, like 4th of july. I could hear it now: "But I booked it on your website!" "So did 10 other people ma'am.)
Woman: [fishing boat] and [giant boat.]
Me: Okay, let me just make sure it's available. (checks calendars) Yes, it is. So what time were you looking to get it?
Woman: Well, the [fishing boat] at 7AM, and the [giant boat] at... 6:30.
Me: Oh, we don't open unti-
Woman: But this is for the fishing tournament.
Me: Well we still aren't opening-
Woman: But you always open early for our tournament! You've done it for six years!
Me: I've been here for three years and I don't recall opening early.
Woman: You've never been here at 6?
Me: No. We tried for a few tournaments, but we found there wasn't enough traffic to ju-
Woman: Is this [business name]?
Me: Yes, we're [business name].
Woman: And you aren't opening early?
Me: No, J said we won't o-
Woman: Get me your manager! Or the owner!
I love how they think this will change things. Usually the owners both enjoy digging their heels in on this sort of issue.
Me: Alright, the manager is on the other line, and the owner is outside. I'm gonna put you on hold while I track him down.
I get P, one of the business owners.
The rest of this conversation is simulated, based on what I heard from P.
P: This is P.
Woman: Is this [marina]?
P: Yes, this is [marina.]
Woman: Are you sure this is [marina]?
P: Yes, this is [marina.]
Hence the title.
Woman: Why is this girl saying you won't open early? You've always opened early, for the last six years!
I'm assuming she didn't use more nasty words, of course.
P: We didn't own this business six years ago, but for the previous years, we may have come in early.
Woman: You have to come in early!
P: No, we don't.
Woman: Well, we're responsible for over 30 launches!
Launches are $5, and the fishing tournament crowd takes glee in stiffing us this $5 anyway.
P: And we usually have you guys pay ahead of time, and you're free to pay on your way out.
Woman: Maybe we should just go somewhere else!
P: Maybe you should. That sounds like a great idea.
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