https://www.customerssuck.com/board/ vBulletin Forums en Thu, 06 Aug 2026 13:56:55 GMT vBulletin 60 images/misc/rss.png https://www.customerssuck.com/board/ https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087315-service-animals-brought-into-restaurants-vest-included Sat, 25 Jul 2026 14:16:39 GMT
Does anyone out there know what qualifies as a service animal? My feeling was this woman probably bought that little vest off of eBay or Amazon so that she could skirt the rules on what service animals really are.

I say this very often, and what I know about this is they have to be of a certain size and they have to be trained. This animal did not look like it was one that qualified for that.
]]> Sightings greensinestro https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087315-service-animals-brought-into-restaurants-vest-included https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087301-now-smelling-and-squeezing-is-the-new-looking Thu, 23 Jul 2026 00:38:53 GMT
The other day, at Whole Foods, I saw a woman checking out the peaches and taking one peach at a time, putting it up right to her nose and face, smelling them, and then putting them back. She must have done this at least five times before she decided she didn't want any of them and just walked off. That means that this woman's dirty, nasty, boogery nose had been all over these five peaches that she went and put back. That was when I decided to turn around and leave.

Yesterday, at Publix, I went over to the soap aisle, and there was this woman picking up these bottles of scented spray, smelling them, putting them back, picking out more bottles, at one point squirting a couple of them into the air to smell, then putting those back so she could buy one she did not spray out of. I found that very nervy. If she liked what she smelled and sprayed out of, she should have put that bottle in her cart.

Finally, again at Publix, when I was in the produce department, I had to wait to get a tomato while this woman was squeezing every single avocado that was next to the tomatoes with her shopping basket right in my way. She must have squeezed at least a dozen avocados before deciding she didn't want any and then skirting off.

These sort of things remind me of the story my dad told to me many years ago about a woman that he saw at the meat department that was taking her dirty, nasty, serrated fingernails and sticking them through the cellophane wrapping of the steaks. My dad was one to call out someone like that, and she just said that she was doing that because she felt like it and it was fun. She then quickly left when Dad was yelling over to the meat manager to report her. And no, she did not buy anything.

People are so gross!]]> Sightings greensinestro https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087301-now-smelling-and-squeezing-is-the-new-looking https://www.customerssuck.com/board/forum/the-heart-of-the-site/unsupportable/tech-help/2087299-chromebook-help-please Wed, 22 Jul 2026 23:55:57 GMT
I'm able to visit the site on my own laptop, so it's not the site that's glitching. I don't use Chrome, though, so I don't know how to advise her. Yes, she tried shutting the laptop off and starting it again, just in case. No joy. We tried deleting the shortcut and creating it again. Still nothing. It's just this one site she can't access, and we checked email - she was not blocked or banned. Help please?]]> Tech help MoonCat https://www.customerssuck.com/board/forum/the-heart-of-the-site/unsupportable/tech-help/2087299-chromebook-help-please https://www.customerssuck.com/board/forum/community/off-topic/life-advice/2087263-mortgage-escrow-query-still-around-ghel Wed, 15 Jul 2026 15:41:59 GMT This is an update of sorts to this: https://www.customerssuck.com/board/forum/community/off-topic/life-advice/2079499-mortgage-transferred-quo-vadis... https://www.customerssuck.com/board/...rred-quo-vadis
I reached a milestone of sorts, paid far enough along that my property tax and mortgage escrow may be cancelled. I put in their request and got a letter approving that cancellation. Now the interest will be mine and their is no minimum balance requirement (Ghel, is there really such a regulation?), no more analysis based on bogus information (e.g. Cook County's chronically and illegally late tax bills).
The date that the escrow account was to close was yesterday. I checked on the website. My escrow is still there with the next installment (August 1) including the escrow payment. There was an acknowledgement of my cancellation request with the status listed as 'UNKNOWN". I called their customer service. The rep found the information and informed my that they will be doing one last escrow analysis which will take another week and refund any escrow balance.

QUERY: Is this typical does a escrow closure really take this long?

Just 30 more installments to go.
]]> Life Advice taxguykarl https://www.customerssuck.com/board/forum/community/off-topic/life-advice/2087263-mortgage-escrow-query-still-around-ghel https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087258-chocoholic-in-the-fudge-factory-semi-gross Tue, 14 Jul 2026 17:40:48 GMT Sightings Monterey Jack https://www.customerssuck.com/board/forum/the-heart-of-the-site/sightings/2087258-chocoholic-in-the-fudge-factory-semi-gross https://www.customerssuck.com/board/forum/the-heart-of-the-site/general-work-chat/2087235-shuffles-is-gone-not-sure-the-new-person-will-be-much-better-though Fri, 10 Jul 2026 00:18:11 GMT
In exchange we got someone from that store (N) who apparently got into a fight with someone on the front end and that's probably why she was transferred. That bodes well...

Already N has pissed off a few of the cashiers by copping a serious attitude (today I covered a few bathroom breaks, and predictably got grilled as to why I was on a register "I didn't say X could take a break!"...the register's still open so why should that matter, when you gotta go you gotta go and isn't it kinda not kosher to deny bathroom breaks?). My few interactions with N have revealed that she is almost as manipulative as Shuffles; she's continuing his tradition of having very loud, public conversations in Spanish with the cash office manager (who fancies herself a CDH even though she is not supposed to have anything to do with running the front). I'm very tempted to have a translation app running on my phone for a few hours just to find out what they're actually saying...if those conversations do involve us, then we have a right to know what's being said about who.

The good news(?) is that N was an online pickup manager at her old store, so in theory she has an idea of how things work. Whether or not her view meshes with things are actually done here remains to be seen...we're a much smaller store and badly understaffed; I've also developed my own procedures to make things more efficient (and some are actual accommodations). I know that she has no idea that in the mornings I'm expected to do basically everything, whether or not I have orders and/or paperwork.

C (evening cashier) already dislikes N and she hasn't actually met her.]]> General Work Chat Dreamstalker https://www.customerssuck.com/board/forum/the-heart-of-the-site/general-work-chat/2087235-shuffles-is-gone-not-sure-the-new-person-will-be-much-better-though https://www.customerssuck.com/board/forum/community/off-topic/2087232-the-second-most-famous-bin-after-oscar-the-grouch-s Thu, 09 Jul 2026 20:56:42 GMT In news from across the pond,in true British style,it is not inconceivable that one of our new representatives in Parliament could be a large metal... . That is all for now...]]> Off Topic Kit-Ginevra https://www.customerssuck.com/board/forum/community/off-topic/2087232-the-second-most-famous-bin-after-oscar-the-grouch-s https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2087225-how-are-you-even-paying-your-bills Wed, 08 Jul 2026 15:31:32 GMT I hate having difficult conversations with customers. Here’s a customer who wanted to add on to an existing home equity loan. I had to turn them...
Me: Unfortunately, your debt-to-income ratio is above our guidelines. We typically want to see it at 41% or less. Yours is at 68%. We need to be sure that you can pay your monthly bills.
SC: We’ve been doing it so far!
Me: (looks at credit report) You have a 30-day late on one of your credit cards last month, so it doesn’t look like you have been.
SC: There’s plenty of value in the house. We’re going to sell it for, like, $200,000.
Me: That’s only one of the things we look at. We also look at whether you have enough income to pay your monthly bills. Your income has gone down $1500 a month since last year, and your monthly payments have gone up $1200 a month.

The conversation pretty much broke down after that.

If they don’t have an offer on the house, we can’t use that as a method of repayment on the house. We have to look at their income.

Last year, they were getting money from the state for one of their foster children. They’re no longer getting that. And they’ve added $30,000 in new credit card debt across four new credit cards in the last year. That’s where most of their additional $1200 in payments is coming from. This all adds up to a loan we definitely don’t want.
]]> Sucky Customers Ghel https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2087225-how-are-you-even-paying-your-bills