https://www.customerssuck.com/board/ en Fri, 08 May 2026 17:29:43 GMT vBulletin 60 images/misc/rss.png https://www.customerssuck.com/board/ https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086949-dude-get-a-new-card Thu, 07 May 2026 22:22:55 GMT
After a few minutes of both of us trying to explain to the SC that his card wasn't going through and he needed to call Doordash, Shuffles got involved. Even he couldn't get it across to the SC, and SC decided that the best way to 'solve' this was throw something at us (luckily my reflexes were better than he thought, he had shitty aim and hit the counter behind me), storm over to the desk and proceed to yell at Shuffles in Spanish for five minutes...probably hoping that he'd give the guy his stuff for free. Thankfully that didn't work.

We reported to SM that SC was throwing things, but the response was along the lines of a shrug.]]> Sucky Customers Dreamstalker https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086949-dude-get-a-new-card https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086947-customer-throws-gasoline-on-a-cw Thu, 07 May 2026 22:02:09 GMT
I was told by a coworker that the closer at the gas station (K) got into an altercation with a customer on...it had to have happened Saturday after I left, because I saw K earlier that afternoon when she came on shift.

D told me that a guy at the gas station was dispensing gas into an unapproved container (probably a gallon water jug, I've witnessed that myself). K stepped out of the booth to tell him he couldn't do that (it's not clear if she warned him through the speaker first). The guy threw gas on her...D said that K "threw it back" (probably the empty container, K can be a bit of a hothead but I can't see her doing anything other than defending herself).

Police, ambulance and the fire department were called, it's not clear who called them or if the guy and his buddy got arrested, but not only did K press assault charges on him, he also pressed charges on her.

D told me that none of the managers lifted a finger until they "discovered" the cops had been called. K is suspended pending the investigation. Luckily there is prolific camera coverage of the gas station and all the pumps...I'd kinda like to see that video myself.

I've always been very leery of women working over there alone; there's no easy way to contact the store if something goes wrong.]]> Sucky Customers Dreamstalker https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086947-customer-throws-gasoline-on-a-cw https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086865-a-tisket-a-tasket-the-customer-wants-a-basket Sun, 19 Apr 2026 03:42:59 GMT Short but still annoying. Grocery store where I work no longer has baskets. They have small buggies and giant buggies. No baskets. Whiny... Grocery store where I work no longer has baskets. They have small buggies and giant buggies. No baskets.

Whiny Customer: "Why don't you have baskets anymore?"
Me: "People steal them, sir."
WC: "What! Why is it that downtown where there are more criminals the stores have baskets?!?"
Me: " ..."

What I *wanted* to say was "How the hell should I know? Go ask the fucking criminals!" But there were customers behind him.

I suggested he contact corporate. That got the usual "Pfft" making it clear that this was far too much trouble. Thankfully he left shortly thereafter.
Seriously, use a small buggy if you're not buying much. I do. I'm buying a carton of milk and a loaf of bread ... I grab a small buggy.

Later I asked the store manager about this, just to make sure I was giving the correct explanation. I was. He said one time he was helping out with the pickup option (order online and come get it) and the customer opened their trunk and ... there were four or five baskets in there. ​ Granted it's possible they weren't all (or any of 'em) ours but clearly they had been taken from *some* store.]]> Sucky Customers Pixilated https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086865-a-tisket-a-tasket-the-customer-wants-a-basket https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086850-who-left-the-bag-of-stupid-open Fri, 17 Apr 2026 00:12:51 GMT
A lot of said customers expect me to physically handle the card and do everything for them (swipe, enter PIN, confirm payment). I've lost count of how many times I've explained that no, we can't handle a card or interact with the pinpad (unless a customer is legally blind and/or physically impaired, and even then only if they indicate they need us to assist).]]> Sucky Customers Dreamstalker https://www.customerssuck.com/board/forum/the-heart-of-the-site/sucky-customers/2086850-who-left-the-bag-of-stupid-open https://www.customerssuck.com/board/forum/the-heart-of-the-site/unsupportable/tech-help/2086832-getting-rid-of-an-old-ph-number-on-my-old-phone Tue, 14 Apr 2026 02:12:52 GMT I have an absolute dinosaur of a cellphone: an LG Android (LG got out of the cellphone business entirely at least five years ago ....) My current... My current list of contacts includes my sister's NEW phone number but some of my texts are going to her old number. How do I purge that? Just get rid of the older texts? ]]> Tech help Pixilated https://www.customerssuck.com/board/forum/the-heart-of-the-site/unsupportable/tech-help/2086832-getting-rid-of-an-old-ph-number-on-my-old-phone