Shortly before work I visited a McD's. I had a very simple order, one sandwich, one sweet tea. I was informed they were out of sweet tea. No biggie, I'll have a large Dr. Pepper then. While Front Counter (who appeared to be a shift leader) was making my drink, Drive Thru is calling out at her, saying "you should totally bring Nicole back!"
"No, I don't want to get fired!"
"You won't get fired!"
"Yes I will if I let her step back into this place."
I'm sort of like Ooookayy? And receive my drink. Front Counter, instead of turning around to get my sandwich off the heater and hand it to me, disappears into the back. And I know most McD's involve people staying strictly to their stations, so I don't blame Drive Thru for not quickly grabbing my order and sending me on my way. A girl is next to me at front counter and calls out to Drive Thru, "Gotta love it, right?"
Drive Thru answers, "This is why I'm leaving."
At this point, since I work in the food industry, this is dialogue I'm used to hearing... but never in front of a customer. Front Counter returns with the giant bucket of sweet tea and starts to pour it into the container. There is a ton of sugar at the bottom of the bucket and she scrapes it out and stirs it. She looks up at me and goes "Are you sure you don't want your sweet tea?? I'll just give it to you." And I answered it's fine, I really don't need two large drinks.
Eventually she got my sandwich to me and sent me on my way, but the whole thing took way longer than it could have and was extremely unprofessional. Must have been a rough Saturday.
"No, I don't want to get fired!"
"You won't get fired!"
"Yes I will if I let her step back into this place."
I'm sort of like Ooookayy? And receive my drink. Front Counter, instead of turning around to get my sandwich off the heater and hand it to me, disappears into the back. And I know most McD's involve people staying strictly to their stations, so I don't blame Drive Thru for not quickly grabbing my order and sending me on my way. A girl is next to me at front counter and calls out to Drive Thru, "Gotta love it, right?"
Drive Thru answers, "This is why I'm leaving."
At this point, since I work in the food industry, this is dialogue I'm used to hearing... but never in front of a customer. Front Counter returns with the giant bucket of sweet tea and starts to pour it into the container. There is a ton of sugar at the bottom of the bucket and she scrapes it out and stirs it. She looks up at me and goes "Are you sure you don't want your sweet tea?? I'll just give it to you." And I answered it's fine, I really don't need two large drinks.
Eventually she got my sandwich to me and sent me on my way, but the whole thing took way longer than it could have and was extremely unprofessional. Must have been a rough Saturday.
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