BG: If you are ~20 days late, we cut your lock off your unit and secure it with one of ours and a seal./BG
Lady had her lock cut off in December and only just got current on her bill today. Lady comes in to get her gate code and I tell her that her lock had been cut, and I can not get her into her unit unless she has a lock.
Lady says she cannot afford a new lock and to let her in. I repeat that I can't unless I see a new lock. She says that she's paid up and we can not keep her locked away from her personal items, and I will go out and unlock her unit or she will call the police. I say that policy is I can't let her leave her unit unsecured, and I can not open the unit unless she has a lock.
So she calls the Roswell police department (I'm 90% sure it was the non emergency number) and goes outside. She comes back to ask for the address, which I give her.
Cops show up and talk to her, cop comes in and tells us what she said and asks for our end of things. I repeat the above, and cop tells us that she was planning on moving out today. We tell the cop that this is the first we've heard of this, but she still needs a lock, and she's paid up until the first of February.
Lady had her lock cut off in December and only just got current on her bill today. Lady comes in to get her gate code and I tell her that her lock had been cut, and I can not get her into her unit unless she has a lock.
Lady says she cannot afford a new lock and to let her in. I repeat that I can't unless I see a new lock. She says that she's paid up and we can not keep her locked away from her personal items, and I will go out and unlock her unit or she will call the police. I say that policy is I can't let her leave her unit unsecured, and I can not open the unit unless she has a lock.
So she calls the Roswell police department (I'm 90% sure it was the non emergency number) and goes outside. She comes back to ask for the address, which I give her.
Cops show up and talk to her, cop comes in and tells us what she said and asks for our end of things. I repeat the above, and cop tells us that she was planning on moving out today. We tell the cop that this is the first we've heard of this, but she still needs a lock, and she's paid up until the first of February.
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