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My manager says your wrong so I'm going to go with it.

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  • My manager says your wrong so I'm going to go with it.

    Extreme couponers came in tonight. We are busy with work work. They start out asking me "are you excited?" Trying to get me pumped up for their stupid antics. My resounding "no" did nothing to thrill them. I got though the first scammer fine though she accused me of over charging her. The next one tried ad matching the powder detergent for the liquid price. I told her sorry no. Has to be the same item, at this point I get my csm involved. She backs me up. Then the tries ad matching the shelf price of the wall o green. Told her no. She aays it is on their ad. I don't have their ad and neither does the customer. She tries showing me pictures of the shelf price. No dice. We go on Wal o greens site. Not on the ad. Now they start name calling and bitching and trying to rattle me. Well I know who is on duty. The smiling dragon. He is the sweetest guy ever but the customer is always lying when they are lying. My can says no dice ad they start calling her names and literally crying. This store is the reason we gave up couponing, the old gem, I'm never shopping here again. Call your highest manager. Beating if breast and sobbing. They have never been so insulted. The dragon comes up an they paint me and my coworker as stupid drooling morons unfit to kiss their shoes. He says the csm and cashier are right you are wrong an this is our policy, good night. They catcall after him that they have his name. Little do they know h gets reported on a daily basis for following policy he doesn't give a rats ass. I did a coupon for them the computer refused because technically the oz was right an it did not say trail size on the package bit was a trail. They swore up and down they would never return. 10 minutes later they came back for cigarettes.

  • #2
    That would be one of those situations where I would have loved to be "in power" in a store ... "OK, first, no more coupons for you except the ones we print/sent out -- we're under ZERO obligation to honor an that we did not produce." (whiner objects/screams) "I wasn't done! Furthermore, as you have stated -- quite loudly -- that you are never coming back here, we have no reason to cater to you, nor to try and accomplish the impossible: to make you happy. Now either pay for your items and leave, or leave without them. Either way, you and your companions are no longer welcome here, as you have voluntarily banned yourself. If you do return, I will have you arrested for trespassing."

    ...But maybe that's just me
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
    Acts of Gord – Read it, Learn it, Love it!
    "Our psychic powers only work if the customer has a mind to read." - me

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    • #3
      Quoth Aislin View Post
      They swore up and down they would never return. 10 minutes later they came back for cigarettes.
      "But you said you were never coming back! Darn, I'm all disappointed now. How could you lie to me like that?!" (See, you can be as big a Drama Queen as these two!)
      I don't have an attitude problem. You have a perception problem.
      My LiveJournal
      A page we can all agree with!

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      • #4
        Seems appropriate:
        http://retailcomic.com/comics/february-16-2014/
        There's no such thing as a stupid question... just stupid people.

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        • #5
          I coupon, but I will never be on Extreme Couponing, even if it hadn't been cancelled. I do what a coupon site called selective couponing: I coupon heavily on certain items at certain stores, then use the savings to building up my savings and allow me to afford other things. I always read the coupons, I never submit over the limit, I don't argue, I go when it's slow and I won't hold up a line, etc. The store is going to extra work to help me save money, and I appreciate it.
          Labor boards have info on local laws for free
          HR believes the first person in the door
          Learn how to go over whackamole bosses' heads safely
          Document everything
          CS proves Dunning-Kruger effect

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          • #6
            Quoth wagegoth View Post
            I coupon, but I will never be on Extreme Couponing, even if it hadn't been cancelled. I do what a coupon site called selective couponing: I coupon heavily on certain items at certain stores, then use the savings to building up my savings and allow me to afford other things. I always read the coupons, I never submit over the limit, I don't argue, I go when it's slow and I won't hold up a line, etc. The store is going to extra work to help me save money, and I appreciate it.
            That's because you're a reasonable individual, who doesn't expect the world for nothing, and someone who has worked in the trenches and know something of the hellish plight of retail workers.

            I think it should be mandatory for all employed individuals to work at least two weeks of retail every year. Okay, maybe not 'retail', per se, but dealing with the general public. Might change a whole lot of attitudes, don't cha think?

            Yeah, I know. It's a pretty dream. But a dream nonetheless.

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            • #7
              And the people who get something for nothing are usually the nicest couponers I've ever met. They have everything organized in a cardholding notebook and tend to pick empty lines due to their typically big orders.
              My Guide to Oblivion

              "I resent the implication that I've gone mad, Sprocket."

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              • #8
                Quoth ADeMartino View Post
                That's because you're a reasonable individual, who doesn't expect the world for nothing, and someone who has worked in the trenches and know something of the hellish plight of retail workers.

                I think it should be mandatory for all employed individuals to work at least two weeks of retail every year. Okay, maybe not 'retail', per se, but dealing with the general public. Might change a whole lot of attitudes, don't cha think?

                Yeah, I know. It's a pretty dream. But a dream nonetheless.
                I've often thought the same thing. But I'll refine it a bit.

                At least two weeks of retail OR food service, during a time of year when the business in question is at its busiest. So they can experience the public when they're typically at their worst.


                Of course, some people are just petty enough that they'll just figure, "I took a lot of shit from customers when I worked in this business, now it's my turn to give them shit."

                TL;DR - People suck.
                PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                There are only Four Horsemen of the Apocalypse because I choose to walk!

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                • #9
                  Quoth Tama View Post
                  And the people who get something for nothing are usually the nicest couponers I've ever met. They have everything organized in a cardholding notebook and tend to pick empty lines due to their typically big orders.
                  Back in the 70s my Mom would occasionally take me grocery shopping with her, and she never did the extreme type couponing, but she did always bring a little 3x5 card recipe box with her that had all of her coupons really before they started selling the couponing wallet thingies. It really does not seem to be rocket science that if you want to purchase a bunch of stuff that you need to provide the individual coupons you are using, so you need to actually have them sorted out.
                  EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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                  • #10
                    I will use coupons from time to time, but when I do I place them on the item I'm buying, so the cashier knows I've acutally used the right coupon for the right product. And I highlight the cut-off date.

                    Extreme couponing seems to be a full time job from what I've seen on TV. Anyway, over here, it's not such a big thing since coupons aren't doubled (store / manufacturer combo).
                    It's not the years in you life that count, it's the life in your years! - Quote from the office coffee cup.

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                    • #11
                      This is why I love that the grocery chain here (Kroger (same company as Fry's I think)), as overpriced as it can be, has a digital coupon site. I just hit it every week, load up a ton of coupons even tho I will probably never use 2/3 of them, and bam! They're on my card that I basically gotta use whether I want to or not anyway. No paper coupons to deal with at all.
                      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                      Acts of Gord – Read it, Learn it, Love it!
                      "Our psychic powers only work if the customer has a mind to read." - me

                      Comment


                      • #12
                        My mom s an extreme couponer, but is also organized. She to this day puts them in an envelope, in aisle order as she knows the entire layout of the store! This way, when she gets to that item on her list, she has the correct coupon. This type of organization always amazed me, yet most couponers are not like this at all.

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                        • #13
                          I use the grocery game website and am getting back to a point where everything I can get with coupons that is shelf stable that I can't use I donate for full cost. Makes a difference on my taxes at the end of the year.

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                          • #14
                            Quoth EricKei View Post
                            (Kroger (same company as Fry's I think))
                            It is, along with about a half dozen other store names.
                            Fool me once, shame on you. Fool me twice, you speak with the Fraud department. -- CrazedClerkthe2nd
                            OW! Rolled my eyes too hard, saw my brain. -- Seanette
                            she seems to top me in crazy, and I'm enough crazy for my family. -- Cooper
                            Yes, I am evil. What's your point? -- Jester

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                            • #15
                              I HATE when the couponers try to get the cashier enthusiastic about the whole thing. Guess what? The cashier is spending hours getting you through while you question each and every price, double check every coupon and start "chatting" to everyone within earshot how much money you'll be saving.
                              Getting all your groceries for free? Good for you.
                              Spend hours and hours collecting coupons every day? Good for you.

                              Now shut the fuck up & get out of the way, because other people have places to be and they don't expect applause for taking up everyone elses' time.
                              "All I've ever learned from love was how to shoot somebody who out-drew ya"

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