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  • Amusing Yet more Dumb complaints

    I found a thick stack of complaints on the manager's desk. Having finished my work, I leafed through it...
    Most of maintenance and housekeeping and breakfast complaints, with some FD sprinkled in between. Here're some that really amused me.

    "The eggs were not eggs at all."

    Um...duh?

    "I checked in at 5 am and they would not let me in, I had to walk 2 miles to the nearest Starbucks and wait for the mean manager to get off so I could check in."

    1st of all...check in time is a 3pm-3am, idiot. Not 5am. Read the mother effign terms of service. 2nd of all...the nearest starbucks is a block away. Not 2 miles. Hope you liked walking! SUPERIDIOT!

    "I recieved poor directions. I Barley made it."

    In this age of maps and GPS....plenty of people SOMEHOW make it. And how did you make barley?

    "I hated that awful mirror on the door of the closet. Take it down; it's tacky!"

    Just be glad it's not a mirror on the ceiling. Dope.

    "The red wallpaper reminded me of blood! Very creepy!"

    You're creepy lady, if a red wall makes you think of blood. Does a red sweater do it too? How about a red curtain? Weirdo, go to the nearest therapist!


    "When I had a problem with my faucet, I was asked if I knew how to work a faucet. I feel very insulted! What a stupid question to ask!"

    It is not a stupid question, half the people don't know how to. Don't feel insulted.


    "There was no room to sit in the breakfast area because of all the kiddies around. This was in winter time, so OBVIOUSLY I doubt there is no other guests except for us...so why no space?"

    Something called our sales team booking group after group of rugrats during slow months, ever think of that, lady?


    AND FINALLY...THE WORST OF THEM ALL...

    *after complaining about everything and anything* "It was ok. I'd be back."

    NOOOOO!!!! WHY????????????!

    Some might think me harsh for being so flip about these complaints, but all I can think of is how thinner and grayer the daytime shift people have become, dealing with such dumb complaints.
    Can't reason with the unreasonable.
    The only thing worse than not getting hired is getting hired.

  • #2
    Someone complained about a bunch of crap, and then said it was OK, and they'd be back? Who the hell does that!?

    Comment


    • #3
      Quoth Silent-Hunter View Post
      Someone complained about a bunch of crap, and then said it was OK, and they'd be back? Who the hell does that!?
      Phyllis from PFB.

      Also, re: Starbucks - There's probably one two miles in the opposite direction, too.
      When you start at zero, everything's progress.

      Comment


      • #4
        wait, wait, wait a minute! Who honestly thinks that because it is winter they should have the whole place to themselves????? Of course, with an entitlement complex that big they probably need the whole place to themselves!

        Comment


        • #5
          I read a complaint recently from one of our guests who stayed in late February complaining about the lack of halibut on the menu. They complained they were told it wasn't in season but that they had it at their local [chain restaurant] in Canada. Right...if they even got real halibut (doubtful), then it certainly wasn't local (commercial fisheries around here didn't open until early March) and was certainly caught half a world away somewhere and came in frozen. Forgive our chef for wanting to actually serve honest real fresh halibut in season instead of trying to pull one over on guests.

          If you want mystery fish from a cheap chain restaurant then you're welcome to take your business there. I just could not roll my eyes hard enough at that complaint.
          Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

          Comment


          • #6
            Quoth HotelMinion View Post
            "I recieved poor directions. I Barley made it."

            In this age of maps and GPS....plenty of people SOMEHOW make it. And how did you make barley?
            This one gets me! Google maps, Mapquest, a GPS, a cell phone, or at last resort, an old-fashioned road map or Atlas. Goodness.

            Comment


            • #7
              "Poor directions" could easily be that the customer wasn't competent to follow directions.
              Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

              Comment


              • #8
                Quoth HotelMinion View Post
                "I recieved poor directions. I Barley made it."

                In this age of maps and GPS....plenty of people SOMEHOW make it. And how did you make barley?
                Quoth wolfie View Post
                "Poor directions" could easily be that the customer wasn't competent to follow directions.
                Maybe that customer got "porridge directions."
                "I don't have to be petty. The Universe does that for me."

                Comment


                • #9
                  Also, for any business that provides directions on a regular basis, PLEASE realize that some people do better with "landmark to landmark" directions, while others (especially if they're programming a GPS) do better with street names.

                  If you've got a "cheat sheet" of directions, make sure it has both types (get off the interstate at exit 25, turn left at the WalMart, then right at the 3rd traffic light, and get off the interstate at exit 25, turn left onto Sycamore street, then right at Franklin road). If the person on the other end asks questions that seem to indicate they'd prefer the other type of directions, switch to the other list.
                  Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                  Comment


                  • #10
                    Quoth Silent-Hunter View Post
                    Someone complained about a bunch of crap, and then said it was OK, and they'd be back? Who the hell does that!?
                    A lot. I know if I don't like a place, I never go there again.

                    Many others, they say this and this and that is bad and when they come back, all these things ought to be fixed or Else! We'll be sowee!
                    cuz they are the customer !!!
                    Can't reason with the unreasonable.
                    The only thing worse than not getting hired is getting hired.

                    Comment


                    • #11
                      It's a whole collection of dumbbunnies, isn't it?
                      Customers should always be served . . . to the nearest great white.

                      Comment


                      • #12
                        Quoth wolfie View Post
                        Also, for any business that provides directions on a regular basis, PLEASE realize that some people do better with "landmark to landmark" directions, while others (especially if they're programming a GPS) do better with street names.

                        If you've got a "cheat sheet" of directions, make sure it has both types (get off the interstate at exit 25, turn left at the WalMart, then right at the 3rd traffic light, and get off the interstate at exit 25, turn left onto Sycamore street, then right at Franklin road). If the person on the other end asks questions that seem to indicate they'd prefer the other type of directions, switch to the other list.
                        My old gray-haired father gives directions based on where things used to be; the changes wrought in his town over the last 40 years haven't really sunk in yet, and he'll give directions based on buildings torn down or landmarks removed 20 years ago. Oh, he knows the changes were made, he just can't give directions based on them. He'll also give directions based on family names, bewildered that people from out of town might not be as conversant with the locals as he.

                        "So once you've turned right near where the old clock tower used to be, head straight past the Mitchell's house and up the hill towards where the old school was. Left at Merwin's barn, past the abandoned Esso station, and then just turn right at where Ralph used to park that broke-down old '57 Volvo of his before they hauled it off. ...What?"

                        He made his textiles shop REALLY hard to find sometimes.

                        Comment


                        • #13
                          Quoth Ben_Who View Post
                          ... He made his textiles shop REALLY hard to find sometimes.
                          3rd Dead Cat style directions.
                          I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                          Procrastination: Forward planning to insure there is something to do tomorrow.
                          Derails threads faster than a pocket nuke.

                          Comment


                          • #14
                            Quoth HotelMinion View Post

                            "I recieved poor directions. I Barley made it."

                            In this age of maps and GPS....plenty of people SOMEHOW make it. And how did you make barley?
                            Sounds like that person had a few barley pops (i.e. beers) on the way to the hotel.
                            Knowledge is power. Power corrupts. Study hard. Be evil.

                            "I never said I wasn't a horrible person."--Me, almost daily

                            Comment


                            • #15
                              Quoth Ben_Who View Post
                              My old gray-haired father gives directions based on where things used to be
                              Happens a lot back in NOLA. People don't like to let go of the past, there. One time, though, this was exactly the right way to do it. I was told to "turn right where the gas station used to be." When I asked for clarification, they said "Trust me. You'll know it when you see it." They did not lie
                              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
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