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Somehow the retail gods have allowed me to work overtime this week, and I am exhausted. I'm sleep-deprived for the week's totals, if that makes sense. Anyway, yesterday was especially lovely. Or was it the day before? I don't know; it's all blending together. I just need to vent.
--I can't tell you how many people would walk up to where I was instead of the register with the light on. I kind of understand it's maybe confusing if no one is at that register, but I'm standing on the customer side of this one and the light is off. In fact, I don't care if I'm on the cashier side; if the light's off, don't come over here. >.< So this lady did and I informed her I was going to be at the next one over in 1 minute. (Coworker was there but I was to take over and was just ringing up this one last person where I was). I pointed at the correct register, but the woman said "This one?," indicating another empty, light-less register. Why do they insist on this?
--Being at the service desk does not mean I'm idle. So the lanes are backed up and I'm supervising at the moment. I have just finished with some damages and one of the girls from salesfloor is only up here because she's putting an item on hold. I'm literally just about to go out and ring people up, as it's just gotten busy out there, when this guy passes all the people waiting in line, expecting one of us to ring him up. What's worse is he says, "These girls look like they need something to do." I inform him that I in fact do have many things to do right now. I ring him up because I know if I don't management will get on me if he complains.
--There is a man who is mentally "off" in some way. He always speaks very loudly, startling other customers, & doesn't notice how loud he is. He does just that, interrupting me with a question as I'm helping someone else. He asks me if I've ever thought of getting SCOs. Does it matter? Do they consult me? I tell him that it's a decision corporate would have to make, and he says, "The store manager?" I tell him, no the company. The lady I'm trying to help is not getting my attention, which annoys me. He always has some complaint phrased as a question. One time it was that a drink price was not as listed on the shelf. It was cheaper than listed, and I had to explain that he was paying less, so that was good. I know full-well it's not his fault he's like he is, but it's annoying all the same.
--I've given away so much money because people can't read signs or see that some items are signed and included in the deal and some aren't. Just...READ. Ugh.
ETA: Saturday Edition So apparently the local small university is having move-in weekend. They are in our store buying last-minute stuff. It's like Christmas in here. All the non-students are ticked royally at having to stand in lines that snake down the main aisle toward the pharmacy. At one point I realized I was quickly running out of cash and the mngr was on break. I thought, "forget it" and turned my light off, intending to go elsewhere. People kept coming and I decided not to fight it, but by the third couple I was getting irritated. I asked if they were using cash and explained why I was asking. I don't remember what she said, but I replied that I had turned off my light, but "it's not working." She went on to tell me that they saw the darkened light and figured that I was leaving or something. So if they knew that, why did they come to me anyway? Because they aren't stupid; they just plain don't care. And I had to give them the Retail Smile. I'm so sick of the selfishness.
--I can't tell you how many people would walk up to where I was instead of the register with the light on. I kind of understand it's maybe confusing if no one is at that register, but I'm standing on the customer side of this one and the light is off. In fact, I don't care if I'm on the cashier side; if the light's off, don't come over here. >.< So this lady did and I informed her I was going to be at the next one over in 1 minute. (Coworker was there but I was to take over and was just ringing up this one last person where I was). I pointed at the correct register, but the woman said "This one?," indicating another empty, light-less register. Why do they insist on this?
--Being at the service desk does not mean I'm idle. So the lanes are backed up and I'm supervising at the moment. I have just finished with some damages and one of the girls from salesfloor is only up here because she's putting an item on hold. I'm literally just about to go out and ring people up, as it's just gotten busy out there, when this guy passes all the people waiting in line, expecting one of us to ring him up. What's worse is he says, "These girls look like they need something to do." I inform him that I in fact do have many things to do right now. I ring him up because I know if I don't management will get on me if he complains.
--There is a man who is mentally "off" in some way. He always speaks very loudly, startling other customers, & doesn't notice how loud he is. He does just that, interrupting me with a question as I'm helping someone else. He asks me if I've ever thought of getting SCOs. Does it matter? Do they consult me? I tell him that it's a decision corporate would have to make, and he says, "The store manager?" I tell him, no the company. The lady I'm trying to help is not getting my attention, which annoys me. He always has some complaint phrased as a question. One time it was that a drink price was not as listed on the shelf. It was cheaper than listed, and I had to explain that he was paying less, so that was good. I know full-well it's not his fault he's like he is, but it's annoying all the same.
--I've given away so much money because people can't read signs or see that some items are signed and included in the deal and some aren't. Just...READ. Ugh.
ETA: Saturday Edition So apparently the local small university is having move-in weekend. They are in our store buying last-minute stuff. It's like Christmas in here. All the non-students are ticked royally at having to stand in lines that snake down the main aisle toward the pharmacy. At one point I realized I was quickly running out of cash and the mngr was on break. I thought, "forget it" and turned my light off, intending to go elsewhere. People kept coming and I decided not to fight it, but by the third couple I was getting irritated. I asked if they were using cash and explained why I was asking. I don't remember what she said, but I replied that I had turned off my light, but "it's not working." She went on to tell me that they saw the darkened light and figured that I was leaving or something. So if they knew that, why did they come to me anyway? Because they aren't stupid; they just plain don't care. And I had to give them the Retail Smile. I'm so sick of the selfishness.
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