Story one:
My cw was helping this woman. She bought 4 books and she asked my cw for a gift bag for one of the books. CW shows the store bags, which are nice (they are not the generic white bags on them that says, "Thanks for Shopping With Us"), and points out the gift bags that you buy. Other words, we don't have free gift bags. So she went to the gift bags that you buy and then decides that she doesn't want to buy one.
Another cw (let's call her Cas, she's cool) pipes up that we can wrap her book (which we do for free).
SC says, "well, that's what I wanted!" As if a gift bag and a wrapping is the same thing. I guess I could have said something, but since I'm new I let my co-workers lead the way. I knew we could wrap.
So SC is writing in the book a message for her friend who is going through a tough time. She wanted to know how to spell "resilience". She tried to look it up in the internet, but didn't find it(so in other words she doesn't know how to use the internet) and she wanted me to look up the word. CW says we have dictionaries behind the counter, though all I could find were Medical and Law dictionaries. So I pull out a medical dictionary, figuring I can find the word under "Multidrug-resistant." Woman kept on asking me, "did you find it? did you find it?" So no luck, then Cas told me to get a dictionary from the floor. Of course, I don't know where anything is so I'm wandering around. Cas calls me back; I don't know how SC found the word.
Also sidenote, a friend with the SC was talking to me while I had my head down looking up "resilience" from the medical dictionary. She wanted me to get a book behind the counter. Do you not see me working, twit?
So I get the book from the sc and I go to the end of the counter to the wrapping paper. Before I leave the woman, I ask her if she wanted to pick the paper (there was only two kinds). Woman came over and before she gets to me she says, "I want something masculine." There is paper with books on it and one with "U"s on it. She picks the paper with the books. I start wrapping ( I think I get why my new cws don't like wrapping; they seem afraid of wrapping), and got one side done and she says, "are you doing a good job?" in a condescending voice so I show her what I've done so far, and she seems satisfied.
But really what bothered me is she thought stores handed out free gift bags. I'd probably use the Abercrombie and Fitch bag as a gift bag (because half-naked fit dudes) or if I went to Tiffany and co (because that is the point of the bags of Tiffany's) but a book store? That makes money off of gift bags?
Second story
Guy didn't have receipt for item that he bought the day before. First he said he paid with credit card, which I could use to find receipt and make the exchange. But no go with cc. He realized he paid cash. He kept on saying, "I was here yesterday, who worked here yesterday, they can tell you I bought the item." *sigh*
Third Story
I have half a mind to write up a Harry Potter thread about all the problems from the new book/screenplay. Anyway, woman didn't know the new book was a screenplay. My cw was explaining to her the JK Rowling did write the story, other people wrote the screenplay, because she was thinking Rowling didn't write the book at all. eh.
My cw was helping this woman. She bought 4 books and she asked my cw for a gift bag for one of the books. CW shows the store bags, which are nice (they are not the generic white bags on them that says, "Thanks for Shopping With Us"), and points out the gift bags that you buy. Other words, we don't have free gift bags. So she went to the gift bags that you buy and then decides that she doesn't want to buy one.
Another cw (let's call her Cas, she's cool) pipes up that we can wrap her book (which we do for free).
SC says, "well, that's what I wanted!" As if a gift bag and a wrapping is the same thing. I guess I could have said something, but since I'm new I let my co-workers lead the way. I knew we could wrap.
So SC is writing in the book a message for her friend who is going through a tough time. She wanted to know how to spell "resilience". She tried to look it up in the internet, but didn't find it(so in other words she doesn't know how to use the internet) and she wanted me to look up the word. CW says we have dictionaries behind the counter, though all I could find were Medical and Law dictionaries. So I pull out a medical dictionary, figuring I can find the word under "Multidrug-resistant." Woman kept on asking me, "did you find it? did you find it?" So no luck, then Cas told me to get a dictionary from the floor. Of course, I don't know where anything is so I'm wandering around. Cas calls me back; I don't know how SC found the word.
Also sidenote, a friend with the SC was talking to me while I had my head down looking up "resilience" from the medical dictionary. She wanted me to get a book behind the counter. Do you not see me working, twit?
So I get the book from the sc and I go to the end of the counter to the wrapping paper. Before I leave the woman, I ask her if she wanted to pick the paper (there was only two kinds). Woman came over and before she gets to me she says, "I want something masculine." There is paper with books on it and one with "U"s on it. She picks the paper with the books. I start wrapping ( I think I get why my new cws don't like wrapping; they seem afraid of wrapping), and got one side done and she says, "are you doing a good job?" in a condescending voice so I show her what I've done so far, and she seems satisfied.
But really what bothered me is she thought stores handed out free gift bags. I'd probably use the Abercrombie and Fitch bag as a gift bag (because half-naked fit dudes) or if I went to Tiffany and co (because that is the point of the bags of Tiffany's) but a book store? That makes money off of gift bags?
Second story
Guy didn't have receipt for item that he bought the day before. First he said he paid with credit card, which I could use to find receipt and make the exchange. But no go with cc. He realized he paid cash. He kept on saying, "I was here yesterday, who worked here yesterday, they can tell you I bought the item." *sigh*
Third Story
I have half a mind to write up a Harry Potter thread about all the problems from the new book/screenplay. Anyway, woman didn't know the new book was a screenplay. My cw was explaining to her the JK Rowling did write the story, other people wrote the screenplay, because she was thinking Rowling didn't write the book at all. eh.
Comment