What are you going to give me?

[Jet]

So walked up to this gentleman the other day to give him a hand with a printer, everything seems ok for a bit. He has two printers he has in mind and wants to see prints made from each. Not a problem, one works without a problem and we get a decent print.

All the while this is going on he keeps telling me his gf is shopping for a digital camera across the aisle and wants to know what kind of deal we're going to give him. I kind of shrug it off, a lot of people ask this question and the first time it doesn't really bother me. So we go to test the other one, the other one display is apparently bad and thats the second one we've had out there. Print turns out terrible and gets ink all over my hands.

Again he asks, what are you going to give me. "You're not being a very good salesman." I explain to him again how I'm non commission I can't change the prices on anything. I show him a third printer he hadn't even considered, this one I print out a photo its absolutely great. He decides its definitely the one he wants. But wait! What am I going to give him extra?

He doesn't care he just wants something! So after I went out of my way to help him find the item he needs, hes going to go to the retailer across the street to buy it because they'll "Give me something". Doesn't care that we have buy 1 get one free photo paper or anything like that, no because everyone gets that deal he wants his own freebies!

[Rolling Star]

People just LOVE fishing for freebies, don't they?

[CancelMyService]

Nice, you're not a good salesman because you won't give freebies. Any time someone tries to play the "your job requires you to give me a discount/free stuff" card I just remind them that the "sales" part of the title requires me to get you to pay for stuff.

[Becks]

Any time someone tries to play the "your job requires you to give me a discount/free stuff" card I just remind them that the "sales" part of the title requires me to get you to pay for stuff.

That is so true. I never saw it put into words before.

[Kara]

Yeah, I thought these kind of things would be over and done with when I walked away from Sales, but alas it still happens to this day.

Now that I'm in customer care, if I don't give them a free phone because they're a "good customer" (re: they pay the bill once in awhile), or give them a credit when they go hundreds of minutes over their plan just because they say "please," or if I don't give them the free phone, credits for everything they've ever paid in, 50 years of free service, show up at their front door and do a striptease, and/or give them a pony, then I'm not very good at providing customer service.

[Tria]

and/or give them a pony, then I'm not very good at providing customer service.

I want a pony....

[wagegoth]

show up at their front door and do a striptease,

Is that the Sailor Moon/Schoolgirl striptease?

[aurelemsrealm]

Sarcasm and ridicule are free..... Would you like some of that?

[Andara Bledin]

Is that the Sailor Moon/Schoolgirl striptease?

Beat me to it...

^-.-^

[Enigma]

I hate customers who think the world revovles around them.

[lumlite]

I hate customers who think the world revovles around them.

Is there another kind?

[Kara]

Is that the Sailor Moon/Schoolgirl striptease?

More like the "Not a snowball's chance in hell" striptease