306 and 36 is DIFFERENT!!!!!.....

[slick]

I was making a reservation for this guy. He had a thick country accent, but I understand what he was saying (I learned "hick" from a friends Dad). However, we had trouble with his credit card number.

ME: Okay, and what is the American Express number please?
SC: blah blah blah blah blah THIRTY SIX blah blah blah blah blah
ME: *thinking to myself, I missed a number, I am short one*
ME: I am sorry sir, I seem to have missed a number, may I please have that number again?
SC: blah blah blah blah blah THIRTY SIX blah blah blah blah blah
ME: I am still missing a number, let me repeat back what I have.
ME: blah blah blah blah blah THREE SIX blah blah blah blah blah
SC: *yelling* ITS NOT THREE SIX, ITS THIRTY SIX!!!
ME: That's what I said, THREE SIX.
SC: NO!!!! LISTEN, ITS VERY SIMPLE *speaking slow at this point*, THIRTY SIX!!!!
ME: I'm sorry sir, but as I understand, the number THIRTY SIX is a THREE followed by a SIX.
SC: THREE.............ZERO.............SIX!!!!!
ME: Oh, THREE ZERO SIX like THREE HUNDRED AND SIX? Or THREE O SIX?
SC: NO!!!!!! THIRTY SIX!!!!!
ME: Okay sir, I got it, are you ready for the confirmation number?

And the madness ends with that. He must have been messing with me, I can't believe that someone is that dumb, I was just punked!

[Imogene]

He must have been messing with me, I can't believe that someone is that dumb, I was just punked!

Actually, I'm pretty sure we've seen the same situation on the board prior. So, if nothing else, you're not alone.

*shivers*
Brrr, that's a scary thought.

[Stockholm Syndrome]

brain cells.....slowing.....dying.....


I kinda hope it was a prank. People can't really be that dumb...can they?

[slick]

Considering this has happened to someone else here, I feel sorry for this person, I hope I am not working when they come to check in, I might end up smacking them or something.

[callking]

That happens with phone numbers and addresses all the time in the call center. I tell people, "We are moving your service to Three-Zero-Eight-Zero elm st." "NO, IT'S THIRTY-EIGHTY!" "Ok..."

[Broomjockey]

I've come close to that situation, closer than I wish I had...*shudder* Guy kept dropping a zero on the end. Can't remember if it was starting or finishing, but we were short digits, and it was a terminal 0.

[edible_hat]

I once saw a review show where they talked about Beverly Hills Ninety Two Ten, I bet that reviewer's related to your SC. (The same guy also reviewed Blues Brothers Twenty Hundred)

[MrDelirious]

I almost understand what he's doing, but he's doing it wrong.

30-6. Thirty - Six. But NORMAL people understand you as 36. Thirty Six. I've done it a couple times, but when asked to repeat, I clarify myself.

[Sliceanddice]

And the madness ends with that. He must have been messing with me, I can't believe that someone is that dumb, I was just punked!

no no no they really are that stupid.
My favorite instance in this was when some gave me there zip code they said FORTY FOUR TEN.
OK.... and the last digit.
Last digit?
yes of your zip.
Thats it.
... im sorry zip codes have 5 digits.
what forty four ten
forty four ten, 4410
NOOOOO 4-4-0-1-0 ( i think it was a while a go the zero may have been in front)
Im sorry ma'am but how am im suppose to know you had a second zero in your zip code with out you telling me!!

[Nephy]

Maybe people think that zero is optional?

I could see a ditzy highschool cheerleader going "Like, if zero is nothing, then it shouldn't matter if it's there or not, right?"

[CancelMyService]

This is part of the reason I'm glad my company has an automated phone payment option and I try to steer people towards it whenever possible.

It's really annoying when people do that along with reading the credit card number off in an odd pattern (ie: not the "xxxx-xxxx-xxxx-xxxx" style). So you end up sounding like a complete tool reading the number back and the customer keeps stopping you.

[cinema guy]

Back when cash machines were relatively new, my mum borrowed my dad's card to get cash out. My dad told her the pin was twenty-one hundred.

My mum put the number in the ATM, 21100. Of course the machine didn't accept that. The number was 2100. While this was essentially a misinterpretation on my mum's part, she also didn't realise she was trying to put in a 5 didgit number.

[Polenicus]

I have only one sentence to repeat, from a sucky customer I had once, and from a story I've posted here before:

"Oh! Are those supposed to be alphabetical or numerical zeroes?"

That's all I have to say on the matter.

[Nayeli_Sabia]

I'm guilty of reading my old address(13063) as Thirteen-zero-sixtythree. Am I evil?

[slick]

If you said it as One-Thirty-Six-Three, then there would be a problem.

I get annoyed sometimes when the format of the number is off (instead of giving me 4 numbers at a time for a credit card you give me Four-Sixty-Three-Five-Fourty-Nine........). But as long as all the numbers are there, I dont care.

Telling me Thirty Six over and over when you actually meants Three-Zero-Six is a big difference.