Man they were just cranky today. Good think all the reps got it today and not just me.
customer #1- middle eastern but understandable. (**Please note I am not racist or anything like that but a good chunk of the middle eastern people I talk to talk down to me or argue with everything I say. I think it has something to do with the culture. If I am wrong about this will be happy to say so but just my experiance so far) This guy did nothing but counter everything I said with a complaint or contradiction. We go round and round about everything. Said our materials were not good enough and was mad because I told him if he wanted to place a classifed ad prewritten ones were in the materials. He went off because I told him he would have to find his own papers for the ads or pay the company that is listed in the manual to run them for him. This was not good enough He wanted a list of all the newspapers around the country. The proceed with the normal competior has that. I was so ready to lose it with this guy.
C#2-the old lady that attended a seminar where the return policy was while you are at the seminar. calling and threatining because she wants her money back and the seminar was in May.
C#3 The 2 different guys that think I will be able to fix a problem already in process by faxing the same fax every 10 minutes for 2 hours before we finally got tired of them and recapped that they we are fixing the problem.
C#4 The lady that calls to do nothing but complain about everything. No questions nothing just bitching the whole time.
C#5 The guy who has no idea what he bought, how it works, never read the materials that came with the products and decides that its our fault it doesnt work.
C#6 the guy that says I never wrote for a refund but you gave me a credit. *note, we only accept returns by written request.
that isnt even all of them just the most frustrating. I am so glad to be home
customer #1- middle eastern but understandable. (**Please note I am not racist or anything like that but a good chunk of the middle eastern people I talk to talk down to me or argue with everything I say. I think it has something to do with the culture. If I am wrong about this will be happy to say so but just my experiance so far) This guy did nothing but counter everything I said with a complaint or contradiction. We go round and round about everything. Said our materials were not good enough and was mad because I told him if he wanted to place a classifed ad prewritten ones were in the materials. He went off because I told him he would have to find his own papers for the ads or pay the company that is listed in the manual to run them for him. This was not good enough He wanted a list of all the newspapers around the country. The proceed with the normal competior has that. I was so ready to lose it with this guy.
C#2-the old lady that attended a seminar where the return policy was while you are at the seminar. calling and threatining because she wants her money back and the seminar was in May.
C#3 The 2 different guys that think I will be able to fix a problem already in process by faxing the same fax every 10 minutes for 2 hours before we finally got tired of them and recapped that they we are fixing the problem.
C#4 The lady that calls to do nothing but complain about everything. No questions nothing just bitching the whole time.
C#5 The guy who has no idea what he bought, how it works, never read the materials that came with the products and decides that its our fault it doesnt work.
C#6 the guy that says I never wrote for a refund but you gave me a credit. *note, we only accept returns by written request.
that isnt even all of them just the most frustrating. I am so glad to be home
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