I had a ton of absolutely terrible customers today.
Once again, thoughts in italics.
I hate our coupons!
No, seriously. I've ranted at length about them before, and today saw another customer attempt to use two coupons in the same transaction, for two different items.
"I'm sorry, sir, I can only use one coupon per transaction."
SC: "Well, then, I'll just buy one now, have you return two, and I'll go get my wife, and another frame, and she'll use the coupon."
Whatever.
I do said transaction, take his two extra frames, and he goes off.
Five minutes later, my register's dead, the guy and his wife come by, and he says, loud enough for me to hear, "This little lady'll help you."
GRRR! Kill!
I ring his wife out, letting her use the coupon because I seriously do NOT want to have this guy hanging around giving me crap about anything today.
As soon as that's done, he lets me know he has a return of the same damn frame from another store.
I swear, I am going to find you at your work and find out how I can best annoy you, sir. I do his return, and see him walk out the door, finally.
This should be on sale, and this, and this, and this!
Our flier this week advertises Valentines decor as being on sale. It also says, that is limited to plushies, decor, and one other thing.
These two ladies come into my line, carrying a Valentines flag, and a St. Patrick's flag. I ring both, and give the total.
L1: "Now wait a minute! That's not right."
Oh, please, do tell. How is it NOT right?
L1: "The Valentines stuff is 25% off, according to your flier, and the display where we got the flag. And the other flag should be 40% off."
Okay, I have no customers in line, I'll play along, and go to check out the Valentines display, which says absolutely NOTHING about flags!
RJ: "Ma'am, that discount only applies to decor, and those other two things."
L1: *snarling now* "And flags aren't decor?"
NO, they'd be FLAGS!
L1: "Call your manager!"
So, I do, MOD J comes up to my register, looks over the flier, and says to give them the discount. So I do, and, as they said the St. Patrick's stuff is 40% off as well, I discounted that the same way.
L1 hands me a coupon.
RJ: "I don't think I can use that coupon now, as they're both on sale."
L1: *absolutely CBF, and I could hear the hiss of air as it happens* "WHAT?!"
RJ: "You said they were both on sale, so I fixed that in the system."
L1: "No, the Valentine's flag is on sale, the other one is supposed to be 40% off with the coupon."
YOU NEVER ONCE SAID 'WITH THE COUPON!" You only said it was 40% off!
*void, re-ring the flag, use the coupon* "Your total is $XX.XX."
L1: "WHAT? That's still too much!"
What the crap? Now you die! You got a sale that wasn't actually on the item, I fixed your coupon, what the hell else do you really want from me you ungrateful shrew!
But she paid anyway, and left.
And once again, the Zip code!
A woman hopped into my line right behind the coupon guy, I rang her out smooth and easy, until I got to the point where I ask for a zip code.
B1: "I just want to get the f*ck out of here, give me my change and leave me the f*ck alone!"
(Side Note: All the cashiers had to sign something recently that, if we don't ask for a zip code, or just make something up, we can have disciplinary action taken upon us, up to and including termination!)
*enter 99999 as zip, give b*tch her change, and shut up*
Also, I had a lady come through my line with her son in the seat of her cart, to whom I gave a small wave and said, "Hi!" Said kid started bawling his eyes out. Oh, sh*t.
Mother was extremely understanding, however, and let me know he was getting tired, and was shy, too.
Once again, thoughts in italics.
I hate our coupons!
No, seriously. I've ranted at length about them before, and today saw another customer attempt to use two coupons in the same transaction, for two different items.
"I'm sorry, sir, I can only use one coupon per transaction."
SC: "Well, then, I'll just buy one now, have you return two, and I'll go get my wife, and another frame, and she'll use the coupon."
Whatever.
I do said transaction, take his two extra frames, and he goes off.
Five minutes later, my register's dead, the guy and his wife come by, and he says, loud enough for me to hear, "This little lady'll help you."
GRRR! Kill!
I ring his wife out, letting her use the coupon because I seriously do NOT want to have this guy hanging around giving me crap about anything today.
As soon as that's done, he lets me know he has a return of the same damn frame from another store.
I swear, I am going to find you at your work and find out how I can best annoy you, sir. I do his return, and see him walk out the door, finally.
This should be on sale, and this, and this, and this!
Our flier this week advertises Valentines decor as being on sale. It also says, that is limited to plushies, decor, and one other thing.
These two ladies come into my line, carrying a Valentines flag, and a St. Patrick's flag. I ring both, and give the total.
L1: "Now wait a minute! That's not right."
Oh, please, do tell. How is it NOT right?
L1: "The Valentines stuff is 25% off, according to your flier, and the display where we got the flag. And the other flag should be 40% off."
Okay, I have no customers in line, I'll play along, and go to check out the Valentines display, which says absolutely NOTHING about flags!
RJ: "Ma'am, that discount only applies to decor, and those other two things."
L1: *snarling now* "And flags aren't decor?"
NO, they'd be FLAGS!
L1: "Call your manager!"
So, I do, MOD J comes up to my register, looks over the flier, and says to give them the discount. So I do, and, as they said the St. Patrick's stuff is 40% off as well, I discounted that the same way.
L1 hands me a coupon.
RJ: "I don't think I can use that coupon now, as they're both on sale."
L1: *absolutely CBF, and I could hear the hiss of air as it happens* "WHAT?!"
RJ: "You said they were both on sale, so I fixed that in the system."
L1: "No, the Valentine's flag is on sale, the other one is supposed to be 40% off with the coupon."
YOU NEVER ONCE SAID 'WITH THE COUPON!" You only said it was 40% off!
*void, re-ring the flag, use the coupon* "Your total is $XX.XX."
L1: "WHAT? That's still too much!"
What the crap? Now you die! You got a sale that wasn't actually on the item, I fixed your coupon, what the hell else do you really want from me you ungrateful shrew!
But she paid anyway, and left.
And once again, the Zip code!
A woman hopped into my line right behind the coupon guy, I rang her out smooth and easy, until I got to the point where I ask for a zip code.
B1: "I just want to get the f*ck out of here, give me my change and leave me the f*ck alone!"
(Side Note: All the cashiers had to sign something recently that, if we don't ask for a zip code, or just make something up, we can have disciplinary action taken upon us, up to and including termination!)
*enter 99999 as zip, give b*tch her change, and shut up*
Also, I had a lady come through my line with her son in the seat of her cart, to whom I gave a small wave and said, "Hi!" Said kid started bawling his eyes out. Oh, sh*t.
Mother was extremely understanding, however, and let me know he was getting tired, and was shy, too.
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