A guest called the other night and the conversation went something like this
Me: Thanks for calling our company, this is Dave, how may I help you?
Guest: yea, I am staying at one of your rental homes and my family and I are going out to dinner and we all wanna drink. Do you provide transportation?
Me: No sir, but I will be glad to give you the number to a taxi
Guest: But I gotta pay for that, right? No thanks, what other options do I have?
Me: Well someone in your party would have to be a designated driver
Guest: No, they all have to drink (yes he said they HAVE to drink. I smelled an alcoholic here)
Me: Well then you'll have to pay for a taxi
Guest: well that's expensive.....surely,, you can offer me other options
Me; I'm sorry sir but I cant
Guest: Ok well then we are gonna have to drive drunk. We could get killed or kill someone else. Is that what you want?
Me; No sir, of course not but if you drive drunk, that's your choice
Guest: No it's not, you're not giving us any choices and if we get pulled over, you are responsible
This went back and forth for several minutes until finally I just hung up on him.
Me: Thanks for calling our company, this is Dave, how may I help you?
Guest: yea, I am staying at one of your rental homes and my family and I are going out to dinner and we all wanna drink. Do you provide transportation?
Me: No sir, but I will be glad to give you the number to a taxi
Guest: But I gotta pay for that, right? No thanks, what other options do I have?
Me: Well someone in your party would have to be a designated driver
Guest: No, they all have to drink (yes he said they HAVE to drink. I smelled an alcoholic here)
Me: Well then you'll have to pay for a taxi
Guest: well that's expensive.....surely,, you can offer me other options
Me; I'm sorry sir but I cant
Guest: Ok well then we are gonna have to drive drunk. We could get killed or kill someone else. Is that what you want?
Me; No sir, of course not but if you drive drunk, that's your choice
Guest: No it's not, you're not giving us any choices and if we get pulled over, you are responsible
This went back and forth for several minutes until finally I just hung up on him.
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