First proper post! Anyway, I work in ladieswear in a big department store in the centre of Dublin. I needed to vent about this.
SC: *enters PIN while the reader says 'please wait'*
Me: Can you enter your pin please?
SC: I already did!
Me: Well you have to enter it after a certain time
SC: *begrudgingly enters pin* You better check and see I haven't been charged twice! etc.
SC: *Presents swipe credit card with NO SIGNATURE*Me:
Me: Do you have a card with a signature? I need to see a signature to compare this against.
SC: *gives blank look and does not understand whatsoever*
Me: *AGHH* Can I see another card *points to wallet*
NONE of the SC's other cards are signed. You don't have a pin, you NEED to sign your cards or they aren't valid, DUHH, what do you think is the point of signature verification? It doesn't matter if you don't spak English, you still have to sign for stuff in your home country.
SC: *jams credit card into the reader upside down, with the chip in the air, what good is it in the air jackass?*
Me: Sorry, that's the wrong way *puts card in the right way*
SC: That better not have damaged my card!
Me: *hopes it has* No, no, it's fine..
Why would you jam it in yourself then, since you don't have a clue, then blame your ineptitude on the reader and/or me?
SC: *enters PIN while the reader says 'please wait'*
Me: Can you enter your pin please?
SC: I already did!
Me: Well you have to enter it after a certain time
SC: *begrudgingly enters pin* You better check and see I haven't been charged twice! etc.
SC: *Presents swipe credit card with NO SIGNATURE*Me:
Me: Do you have a card with a signature? I need to see a signature to compare this against.
SC: *gives blank look and does not understand whatsoever*
Me: *AGHH* Can I see another card *points to wallet*
NONE of the SC's other cards are signed. You don't have a pin, you NEED to sign your cards or they aren't valid, DUHH, what do you think is the point of signature verification? It doesn't matter if you don't spak English, you still have to sign for stuff in your home country.
SC: *jams credit card into the reader upside down, with the chip in the air, what good is it in the air jackass?*
Me: Sorry, that's the wrong way *puts card in the right way*
SC: That better not have damaged my card!
Me: *hopes it has* No, no, it's fine..
Why would you jam it in yourself then, since you don't have a clue, then blame your ineptitude on the reader and/or me?
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