Today, a customer called wanting the grocery manager and I paged him. I found out from a coworker that the grocery manager wasn't there. I let the customer know and she got angry. She even said that she was told he would be there that day. I guess whoever told her that didn't check the schedule to make sure he was working today. I even offered to transfer her to a manager which I ended up doing.
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Customer Angry About Grocery Manager Not Being on Duty
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