On 2nd thought - I think I posted too much detail of this one so I've cut the bulk of it out. There was lots more, but the worst thing about this customer is she bragged to one of my fellow managers that she rang ahead to one of the local restaurants to order a particular steak, but when she got there they didn't have it, so her first phone call was to her lawyer, she sued the restaurant and the young girl who took her order. This is where it gets mega-super-ultra-sucky - she then bragged that the young girl committed suicide before it went to court, and she took credit for it. This b*tch was actually proud of the fact that she indirectly killed someone.
The woman actually said "The customer is always right, and I will make life hell for anyone who doesn't observe that".
When J (fellow manager) got off the phone and he was obviously shaken. He was like "we'll just give her ...". A $200 product vs the sh*t she could cause. It sucks but he is probably right.
The woman actually said "The customer is always right, and I will make life hell for anyone who doesn't observe that".
When J (fellow manager) got off the phone and he was obviously shaken. He was like "we'll just give her ...". A $200 product vs the sh*t she could cause. It sucks but he is probably right.
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