OK, I've noticed a pattern lately when I'm on express or a register near the service desk.
Quick background: our manager has been known to actually jump on a register and start serving customers when it gets busy, leaving upper management in charge of the service desk.
I have noticed that people tend to mistake me for either a manager or supervisor...but I've started noticing a slight pattern among these people as well.
-it's never for a complaint.
-it's either for a job, refund, exchange or for cigarettes.
-the people are primarily from the Asian region. (not being racist, something I've just noticed)
Yes, I wear glasses. Yes, I do try and maintain a clean image on the checkouts. But seriously...there's a sign that says CUSTOMER INQUIRIES! Yes, my manager does jump on a register from time to time. And it's a man...not a woman! And no, it is impossible for me to do a refund or exchange on the registers.
Quick background: our manager has been known to actually jump on a register and start serving customers when it gets busy, leaving upper management in charge of the service desk.
I have noticed that people tend to mistake me for either a manager or supervisor...but I've started noticing a slight pattern among these people as well.
-it's never for a complaint.
-it's either for a job, refund, exchange or for cigarettes.
-the people are primarily from the Asian region. (not being racist, something I've just noticed)
Yes, I wear glasses. Yes, I do try and maintain a clean image on the checkouts. But seriously...there's a sign that says CUSTOMER INQUIRIES! Yes, my manager does jump on a register from time to time. And it's a man...not a woman! And no, it is impossible for me to do a refund or exchange on the registers.
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