Alrighty, one morning I was ringing out a customer when this woman walked in looking for a specific phone. She'd taken one of our little tickets (which state that the customer should go to customer service and ask for the item) and when my manager goes to check if we have any in stock, we dont. This is where the woman, having already walked into the store with as much charm as a growling bitch, went off and got smart with my manager. I adore this assistant manager, she is hard working and fair by nature. When I saw this, I just tried to keep my cool.
So then the woman is talking to me about how ridiculous it was, that we never had anything when she needed it and that we shouldn't have the cards by the shelf if we were out of stock. I merely said:
Me: "Ma'am, the cards don't indicate how many we have in stock. It's for convenience purposes for when a customer needs to ask for a lock-up item."
Lady: "It's always a different story from you people.
She handed me her credit card to pay for an item and she was being rude, pushing it at me. I motioned to her that she had to swipe the card.
Me: Card...**Holding hand out, not being polite atall."
Lady: Please... **With her rigid tone**
I handed the card back to her and she readied herself to finally leave, thank god.
Lady: I'm never shopping in this store again. (They all LOVE to say that)
As she makes her way out, I perk up and smile. Then, with a nice wave and annoyingly cheerful tone, I say out loud:
"Have a nice day, ma'am!" ^_^
As she passed through the sliding doorway out, she chose some common words: "Fuck you."
I bursted out laughing, and my manager was there to hear it to. She couldn't believe the nerve the woman had. When she asked me what I did and that the woman may call corporate, I answered: "Well, what is she gonna say, 'the cashier told me to have a nice day'?"
This was just the beginning of my experiences with Canadians. So far, the only decent ones are the sweet old ladies. They're adorable and so kind. ^_^
So then the woman is talking to me about how ridiculous it was, that we never had anything when she needed it and that we shouldn't have the cards by the shelf if we were out of stock. I merely said:
Me: "Ma'am, the cards don't indicate how many we have in stock. It's for convenience purposes for when a customer needs to ask for a lock-up item."
Lady: "It's always a different story from you people.
She handed me her credit card to pay for an item and she was being rude, pushing it at me. I motioned to her that she had to swipe the card.
Me: Card...**Holding hand out, not being polite atall."
Lady: Please... **With her rigid tone**
I handed the card back to her and she readied herself to finally leave, thank god.
Lady: I'm never shopping in this store again. (They all LOVE to say that)
As she makes her way out, I perk up and smile. Then, with a nice wave and annoyingly cheerful tone, I say out loud:
"Have a nice day, ma'am!" ^_^
As she passed through the sliding doorway out, she chose some common words: "Fuck you."
I bursted out laughing, and my manager was there to hear it to. She couldn't believe the nerve the woman had. When she asked me what I did and that the woman may call corporate, I answered: "Well, what is she gonna say, 'the cashier told me to have a nice day'?"
This was just the beginning of my experiences with Canadians. So far, the only decent ones are the sweet old ladies. They're adorable and so kind. ^_^
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