Tweet
My friend had to deal with some horrible witch while at work over the weekend and was curious about the site so I'm letting her post her story on here. Enjoy.
hey. so my name is anna and i work at a popular seafood restuarant that we all have gone to at some point. The one i work at in King of Prussia mall in PA is pretty decent and not dirty for the most part. For all you restaurant workers out there, you'll know what im talking about when i tell you this. Everyone else try to hang on. So anyway, im trying to get out of work cuz i was trying to leave by five and it was four fifteen and i still had two tables left. Just then, the hostess double sat me. ok whatevere, i'll deal with that, but i was rushing at that point. I greet the first table and everything goes fine, but at the second table there are these two elderly ladies that looked a little prissy, so i thought tho myself that that could either go well or really bad.
Well, everything seemed fine when i talked to them and got their drinks, but when i got back to the table, the one lady, the B****, started her crap that would continue throughout the night. So, she was upset to start with because we recently changed the menu and "her" dish was taken off. I kindly told her that they replaced it with something slightly different, and i explained the main differences and showed the description of it on the menu to her. Well, in the meantime she had asked a manager that had walked by if they could make her meal the way they wanted and he said that they could, but he ddint let her know that it would cost a little more because she would be getting more of a more expensive type of seafood and instead of shrimp, which is less expensive. When i told her this, she got all snooty with me and told me that the manager didnt mention any "up charge" to her. I was still polite and said that i would check on it.
Alright, please consider that ive gone out of my way several times already for this lady, while im trying to take care of all my other tables, so shes getting pissed cuz she wants it her way and she has to wait for me to ask and stuff. so i go the manager she talked to and told her what she said and he said that just because he ddint mention the up charge doesnt mean that there isnt one, but to just let it go and to let her have it. So at that point, i put their order into the kitchen and she knows that she doesn;t have to pay extra. I go and make the salads for her and her firend and the other table with three ladies at it as well. I take the three ladies' salads out first becasue they were done before the other ladies were and they needed new drinks, so i got those too. As i was getting their drinks, i had to walk the food that was ready for my previous table out of the kitchen to them. As i was SERVING THEM THEIR FOOD, the B**** turns around and goes "EXcuuuuse me... Excuuuuuuse me, MIIIIIIIIIISSSS?" While i am trying to serve these people their food, for gods sakes. So i turn to her and say that i would be right with her. I go over to her and she says to me "You know, there is still no table setting on my table and no (small) plates," (which the hostess is supposed to put out when they sit down), but i respond with an apology and i go get them for her. When i come back, she says " And also, i dont want to get my salad with my meal, i want it before i get my food and i want enough time to eat it." Again, i smile and try to be considerate and say that i have them ready and i would bring them out right away.
UGH. She was pissing me off sooo bad... But i got them their salads and they were happier, i guess. But as i watched them, they took forever to eat their salads, talking for a few minutes and then nibbling at their salads, taking forevere to eat them, probably on purpose because she had b*tched at me about everything. So when their meals are getting ready, i go and tell them that their meals were almost ready and that i would bring them right out. At that point, they were more than halfway done their salads, and they said ok. So when their food is ready, i bring it out and they were still sitting there talking, and not eating their salads. So i put the tray on the tray jack so i can serve them and i say what i always say: are we ready for our meals? (with a nice smile) The b**** looks down and says that no, we're not ready becasue we still havent finished the salads. But i dont want the food to get cold so we'll take them (There was like, barely any left of the salads anyway!) So i give them their meal and walk away.
But it doenst enmd there. Nothing was right with the b****'s meal, o no!!! It was too salty and toooo buttery. She said she could wipe some of it off, but the rest she just couldn;t eat. I took it to the kitchen, after apoligizing to her, to have them fix it, meaning remake the parts she couldn;t eat with no butter and no salt. I bring it out to her and say that it should be perfect now and to tery it and tell me how it was. I come back a minute later, and she waves me over, umm rude, as if i wasnt going to go over there abyway, so i ask how everyitng is again. She tells me that its still toooo salty and she cant eat it. So i take that part of her meal away and ask the kitchen what was upu with that, to which they told me that there was NO butter and NO salt. So i go back to ehr and tell her this and its like she doesnt believe me and shes just being an a**hole to me. Whatever.
I ask if she wants a manager, but she cuts me off and said she doesnt want anything, so i guess she thought i was going to say somehting different to eat. H*ll no. So when theyre done eatring and i give her the check, then she wants to see a manager. She wouldve talked to one earlier if she hadnt cut me off, but no, shes just a prissy B**** and i really hope that her food wasnt cooked right and she got the sh*ts later.... He took off her meal and she didnt have to pay for it and she walked out all pissed off, but i just wanted her to leave anyway so i didnt care. I knew that she wouldnt leave me a good tip, and i was right, not even ten percent, but whatever. Unfortunalty, i get these types of people allllll the time.
*****PLEASE, if your reading this, please know that mean people make a mean server/waitress. They will take care of you if you are polite and take care of them in your tip. We only make money off of tips, b/c our hourly wage goes all to taxes (FYI). So please, leave AT LEAST 15%, and if the bill is around or over $80, leave 20%. It's just common courtesy. Thank You for your time!****
hey. so my name is anna and i work at a popular seafood restuarant that we all have gone to at some point. The one i work at in King of Prussia mall in PA is pretty decent and not dirty for the most part. For all you restaurant workers out there, you'll know what im talking about when i tell you this. Everyone else try to hang on. So anyway, im trying to get out of work cuz i was trying to leave by five and it was four fifteen and i still had two tables left. Just then, the hostess double sat me. ok whatevere, i'll deal with that, but i was rushing at that point. I greet the first table and everything goes fine, but at the second table there are these two elderly ladies that looked a little prissy, so i thought tho myself that that could either go well or really bad.
Well, everything seemed fine when i talked to them and got their drinks, but when i got back to the table, the one lady, the B****, started her crap that would continue throughout the night. So, she was upset to start with because we recently changed the menu and "her" dish was taken off. I kindly told her that they replaced it with something slightly different, and i explained the main differences and showed the description of it on the menu to her. Well, in the meantime she had asked a manager that had walked by if they could make her meal the way they wanted and he said that they could, but he ddint let her know that it would cost a little more because she would be getting more of a more expensive type of seafood and instead of shrimp, which is less expensive. When i told her this, she got all snooty with me and told me that the manager didnt mention any "up charge" to her. I was still polite and said that i would check on it.
Alright, please consider that ive gone out of my way several times already for this lady, while im trying to take care of all my other tables, so shes getting pissed cuz she wants it her way and she has to wait for me to ask and stuff. so i go the manager she talked to and told her what she said and he said that just because he ddint mention the up charge doesnt mean that there isnt one, but to just let it go and to let her have it. So at that point, i put their order into the kitchen and she knows that she doesn;t have to pay extra. I go and make the salads for her and her firend and the other table with three ladies at it as well. I take the three ladies' salads out first becasue they were done before the other ladies were and they needed new drinks, so i got those too. As i was getting their drinks, i had to walk the food that was ready for my previous table out of the kitchen to them. As i was SERVING THEM THEIR FOOD, the B**** turns around and goes "EXcuuuuse me... Excuuuuuuse me, MIIIIIIIIIISSSS?" While i am trying to serve these people their food, for gods sakes. So i turn to her and say that i would be right with her. I go over to her and she says to me "You know, there is still no table setting on my table and no (small) plates," (which the hostess is supposed to put out when they sit down), but i respond with an apology and i go get them for her. When i come back, she says " And also, i dont want to get my salad with my meal, i want it before i get my food and i want enough time to eat it." Again, i smile and try to be considerate and say that i have them ready and i would bring them out right away.
UGH. She was pissing me off sooo bad... But i got them their salads and they were happier, i guess. But as i watched them, they took forever to eat their salads, talking for a few minutes and then nibbling at their salads, taking forevere to eat them, probably on purpose because she had b*tched at me about everything. So when their meals are getting ready, i go and tell them that their meals were almost ready and that i would bring them right out. At that point, they were more than halfway done their salads, and they said ok. So when their food is ready, i bring it out and they were still sitting there talking, and not eating their salads. So i put the tray on the tray jack so i can serve them and i say what i always say: are we ready for our meals? (with a nice smile) The b**** looks down and says that no, we're not ready becasue we still havent finished the salads. But i dont want the food to get cold so we'll take them (There was like, barely any left of the salads anyway!) So i give them their meal and walk away.
But it doenst enmd there. Nothing was right with the b****'s meal, o no!!! It was too salty and toooo buttery. She said she could wipe some of it off, but the rest she just couldn;t eat. I took it to the kitchen, after apoligizing to her, to have them fix it, meaning remake the parts she couldn;t eat with no butter and no salt. I bring it out to her and say that it should be perfect now and to tery it and tell me how it was. I come back a minute later, and she waves me over, umm rude, as if i wasnt going to go over there abyway, so i ask how everyitng is again. She tells me that its still toooo salty and she cant eat it. So i take that part of her meal away and ask the kitchen what was upu with that, to which they told me that there was NO butter and NO salt. So i go back to ehr and tell her this and its like she doesnt believe me and shes just being an a**hole to me. Whatever.
I ask if she wants a manager, but she cuts me off and said she doesnt want anything, so i guess she thought i was going to say somehting different to eat. H*ll no. So when theyre done eatring and i give her the check, then she wants to see a manager. She wouldve talked to one earlier if she hadnt cut me off, but no, shes just a prissy B**** and i really hope that her food wasnt cooked right and she got the sh*ts later.... He took off her meal and she didnt have to pay for it and she walked out all pissed off, but i just wanted her to leave anyway so i didnt care. I knew that she wouldnt leave me a good tip, and i was right, not even ten percent, but whatever. Unfortunalty, i get these types of people allllll the time.
*****PLEASE, if your reading this, please know that mean people make a mean server/waitress. They will take care of you if you are polite and take care of them in your tip. We only make money off of tips, b/c our hourly wage goes all to taxes (FYI). So please, leave AT LEAST 15%, and if the bill is around or over $80, leave 20%. It's just common courtesy. Thank You for your time!****
Comment