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This is part story and part warning to the CS Staff.
I was in the convience store that I get my nightly Frozen Coca Cola Slurpee-like beverage in my 64 ounce insulated "Mug of Doom". Some woman was carrying on cranky that the 24-hour store was supposed to be stocked with every item that they have all the time and the fact that they were out of the Cheddarwurst hot dogs was an offense against Man, God and God's brother George.
Ok I'm exaggerating about George, but it was an offence against God and Man.
So this woman is ranting and raving how the clerk is a lazy Charlie Uniform November Tango for not going and putting more Cheddarwurst's on the cooker. Teh clerk informs her that there are no more to put on. None. Zip. Zero. Zilch. Nada. No more until the truck with the resupply comes in the morning (10am EST roughly) and she is sorry that there was a run on them.
Eventually the woman gives up and goes outside. I, figuring that she had just given up and had done the whole "I'm never shopping here ever again until the next time I'm passing by here and I need something" bit and so I pull out one of the Customers Suck business cards and hand it to the store clerk and tell her it's a place where you can read about other people in your shoes, can learn how you're not the only one, and where you can rant about the people who do these things to you.
Sadly I failed to notice that the woman had come back in and heard me talking to the clerk. She snatched the card from my hand (leaving a nice paper cut in the process...card Stock and Canon Printer Ink sting FYI) and started carrying on even crankier over how we were evil for doing what we do here on CS.com. That we are the ones that make these people act like they do.
What? We put a gun to your head and force you to be a complete twat towards us? That we are holding a knife to your throat and saying "Now act like a complete entitlement whore and act as if we are rated somewhere between between a fungus and the shit it grows in?"
After listening to a 5 minute rant about how she isn't a bad person but that we made her that way she finally leaves with the card and a threat/promise that she will come onto Customers Suck and give us a piece of her mind.
I hope that she does read the site and realizes that we are the ones who get abused and realizes the error of her ways. However the realist in me says that she is going to come on here and start something.
So as I said, this is a a story as well as a warning to the staff.
I'm debating on hitting the report button myself to let them know what may be coming. I'm hoping that this person either doesn't know how to use the Interwab thingie or is the kind of person who will shove the card into her purse of doom where it will be discovered only after it got something spilled on it like a melted Chapstick or her pocketbook dog...like...thing piddles on it.
I was in the convience store that I get my nightly Frozen Coca Cola Slurpee-like beverage in my 64 ounce insulated "Mug of Doom". Some woman was carrying on cranky that the 24-hour store was supposed to be stocked with every item that they have all the time and the fact that they were out of the Cheddarwurst hot dogs was an offense against Man, God and God's brother George.
Ok I'm exaggerating about George, but it was an offence against God and Man.
So this woman is ranting and raving how the clerk is a lazy Charlie Uniform November Tango for not going and putting more Cheddarwurst's on the cooker. Teh clerk informs her that there are no more to put on. None. Zip. Zero. Zilch. Nada. No more until the truck with the resupply comes in the morning (10am EST roughly) and she is sorry that there was a run on them.
Eventually the woman gives up and goes outside. I, figuring that she had just given up and had done the whole "I'm never shopping here ever again until the next time I'm passing by here and I need something" bit and so I pull out one of the Customers Suck business cards and hand it to the store clerk and tell her it's a place where you can read about other people in your shoes, can learn how you're not the only one, and where you can rant about the people who do these things to you.
Sadly I failed to notice that the woman had come back in and heard me talking to the clerk. She snatched the card from my hand (leaving a nice paper cut in the process...card Stock and Canon Printer Ink sting FYI) and started carrying on even crankier over how we were evil for doing what we do here on CS.com. That we are the ones that make these people act like they do.
What? We put a gun to your head and force you to be a complete twat towards us? That we are holding a knife to your throat and saying "Now act like a complete entitlement whore and act as if we are rated somewhere between between a fungus and the shit it grows in?"
After listening to a 5 minute rant about how she isn't a bad person but that we made her that way she finally leaves with the card and a threat/promise that she will come onto Customers Suck and give us a piece of her mind.
I hope that she does read the site and realizes that we are the ones who get abused and realizes the error of her ways. However the realist in me says that she is going to come on here and start something.
So as I said, this is a a story as well as a warning to the staff.
I'm debating on hitting the report button myself to let them know what may be coming. I'm hoping that this person either doesn't know how to use the Interwab thingie or is the kind of person who will shove the card into her purse of doom where it will be discovered only after it got something spilled on it like a melted Chapstick or her pocketbook dog...like...thing piddles on it.
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