This happened on Sally's shift.
We have an indoor pool. It is closed for repairs. We have a sign on the front of our desk.
This person complained after he checked in that the pool was closed. He apparently wasn't informed before he came (he reserved a while ago), and even though we informed organization he is associated with, it also apparently didn't trickle down.
So, he comes to the front desk wanting out of his room, because the pool is closed. When informed that we informed the organization, he said that it didn't matter because HE wasn't told. He continues to complain eventually saying that he was upset about the "deception".
Sally asked him what he meant by that, and he said he wasn't informed of the situation when he checked in. That's when Sally informed him of the sign on the front desk. He moves over looks at it, and says the title of my thread.
I weep for humanity.
SC
We have an indoor pool. It is closed for repairs. We have a sign on the front of our desk.
This person complained after he checked in that the pool was closed. He apparently wasn't informed before he came (he reserved a while ago), and even though we informed organization he is associated with, it also apparently didn't trickle down.
So, he comes to the front desk wanting out of his room, because the pool is closed. When informed that we informed the organization, he said that it didn't matter because HE wasn't told. He continues to complain eventually saying that he was upset about the "deception".
Sally asked him what he meant by that, and he said he wasn't informed of the situation when he checked in. That's when Sally informed him of the sign on the front desk. He moves over looks at it, and says the title of my thread.
I weep for humanity.
SC
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